SERVPRO of The Saint Croix Valley · 2 months ago
Contents Restoration Specialist
Hudson, WI
Full-time
Onsite
Entry, Mid Level
$19/hr - $24/hr
2+ years expSERVPRO of The Saint Croix Valley is seeking a Contents Crew Chief to lead and oversee the inventory, packing, cleaning, and restoration of personal belongings affected by fire, water, and mold damage. This role requires strong leadership, attention to detail, and the ability to coordinate a team effectively while providing outstanding customer service.
Construction
Responsibilities
Supervise and lead a team of Technicians in packing, transporting, cleaning, and restoring personal belongings
Conduct detailed inventory of affected contents using company software
Ensure proper handling and care of customer belongings throughout the restoration process
Operate and train team members on specialized cleaning equipment such as ultrasonic and ozone machines
Communicate with customers and insurance adjusters regarding the status of their belongings
Oversee the organization and storage of customer property in a secure warehouse
Ensure work is completed according to company and industry standards
Maintain accurate documentation of job progress, equipment usage, and customer interactions
Follow safety protocols and enforce proper handling procedures for hazardous materials
Assist in training new team members and ensure high-quality performance from all crew members
Report any project challenges to management and suggest solutions
Qualification
Required
High school diploma or equivalent
2-5 years of experience in contents restoration, moving, packing, or a related field
Strong attention to detail and excellent organizational skills
Ability to lift up to 50 lbs and work in physically demanding conditions
Excellent communication and customer service skills
Ability to multitask, delegate, and problem-solve effectively
Proficiency in using restoration software for documentation and inventory (training provided)
Valid driver's license with a clean driving record
Ability to pass a background check and drug screening
Preferred
Prior leadership or supervisory experience preferred
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance
Paid Time Off
Health Insurance
Dental, Vision, & Telehealth Insurance
401K & Profit Sharing
Competitive pay based on experience
Paid training and professional development
A supportive, team-oriented work environment
Company-provided tools, equipment, and uniforms
Company
SERVPRO of The Saint Croix Valley
SERVPRO of The Saint Croix Valley has been providing cleaning and restoration services to area residents since 2008.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase