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Blueground · 2 months ago

Maintenance Technician - Washington D.C.

Washington, District of Columbia, United States

Full-time

Onsite

New Grad, Entry Level

Blueground is a global leader in fully furnished rental homes, dedicated to providing guests a home-like experience wherever they are. The Field Operations Associate will be responsible for prepping properties, resolving in-field issues, and ensuring apartments are guest-ready through inspections and quality checks.

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Responsibilities

Unit Preparation & Upkeep: Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-in—handling everything from small fixes to last-minute prep

On-the-Ground Support: Serve as Blueground’s boots on the ground, resolving issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting quickly and effectively

Inspections & Quality Checks: Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure every home meets our quality standards

Walkthroughs & Quality Assurance: Conduct detailed property walkthroughs to ensure furnishing, décor, and presentation are on-brand and flawless

Ad Hoc Projects: Support various local ops initiatives, such as key inventory management, organizing storage units, and capturing check-in videos for guest use

Team Coordination: Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience team—keeping communication tight and response time fast