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CAI · 2 months ago

Regional Program Manager - IT MSP Staffing

UT-CLIENT-STATE

Full-time

Hybrid

Senior Level, Lead/Staff

$110K/yr - $115K/yr

8+ years exp

CAI is a global technology services firm with over 8,500 associates worldwide. The Regional Program Manager will drive regional growth and oversee effective MSP program delivery, focusing on business development and operational excellence within the public sector.

ConsultingSoftware

Work & Life Balance

No H1B

U.S. Citizen Only

Responsibilities

Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships

Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements

Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently

Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs

Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled

Build and maintain strong relationships with key stakeholders within state governments and public sector agencies

Mentor and guide State Account Managers within their region, fostering a high-performance team environment

Qualification

Program managementBusiness developmentPublic sector experienceAccount managementLeadership skillsSales target achievementProcurementCommunication skillsNegotiation skills

Required

Bachelor's degree in Business, Public Administration, or a related field

At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients

Reside in a western state, preferably Utah, North Dakota or New Mexico

Demonstrated success in achieving sales targets and managing complex client programs

Strong understanding of public sector procurement processes and contracting

Excellent leadership, communication, and negotiation skills