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Sandvik · 3 days ago

Application Specialist, Surface Drills

Smyrna, GA

Full-time

Hybrid

Senior Level

5+ years exp

Sandvik Mining is a global market leader in mining and rock excavation, currently seeking an Application Specialist for Surface Drills. The role focuses on providing application expertise and guidance in Drill and Blast operations, ensuring optimal product utilization for customers in the Sales Area USA.

Building MaterialIndustrialMachinery ManufacturingManufacturingMining

Comp. & Benefits

Responsibilities

Provides sales support (may include providing leads, assisting on sales calls, making presentations, providing training, providing competitive intelligence, etc…) to Account Managers and Sales Representatives

Creates business development plans and targets for the product range in collaboration with the Business Line Manager and the regional Sales Managers. This will include the introduction of new products into the market

Conducts Drilling and operational studies, MWD-analysis, ensuring the added value of our technology is captured and presented in the right way

Provides significant input into strategic plans for the continued expansion of the product line for all relevant stakeholders within the Sales Area

Coordinates data from the market for analysis, research and design engineering for the successful development of new product offerings

Participates in the team to develop and implement plans and actions in accordance with global and regional initiatives and guidelines

Basic knowledge of profit and loss statement and balance sheet items linked to operational understanding

Provides training and education on the product range, assisting with the compilation of tender documentation, pricing strategies, and the supply of marketing material to support sales efforts

Visits key customers in conjunction with the sales team to provide in depth product knowledge. This will include development of direct customer relationships with key clients and to help the aftermarket teams to trouble shoot technical problems

Coordinates and reviews information, ensuring that product performance levels and specifications meet customer requirements

Develops and organizes product and application training for sales and service personnel for the respective products

Is the subject matter expert on the new technology features of the drills like GPS-navigation systems, data integration to customer’s platforms and performance/diagnostic data generated by the drills

Stays current on industry developments, competitive offerings and issues affecting sales and customers

Provides on-going regional feedback. This may include playing a proactive role in the International Offering Team that discusses the global customer needs of the future

Assists factories with field-testing and trials of new products and updated components to ensure proper and safe operation

Monitor test results for new products to implement improvement of the product

Coordinate promotional and marketing material in conjunction with Marketing functions

Complies with safety policies and applicable government, customer or industry regulations or requirements

Identifies and reports any unsafe work habits

Strives to find safer ways for customers to work with Sandvik’s products

Ensures that all activities are carried out tin accordance with Company Values and current Company Policies and Procedures

Takes Responsibility for personal development and enhancement of skills

Proactively ensures community involvement within the area of responsibility

Qualification

Mining engineeringMechanical engineeringDrillBlast operationsGPS-navigation systemsData integrationProduct application trainingCustomer service focusComputer literacyTeamworkInterpersonal skillsCommunication skills