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NEOGOV · 2 months ago

CCMEP Program Specialist

1111 Edwin C. Moses Blvd. Dayton, OH

Full-time

Onsite

Entry, Mid Level

$46K/yr - $62K/yr

2+ years exp

NEOGOV is seeking a CCMEP Program Specialist to assist in the administration of the Comprehensive Case Management and Employment Program. This role involves developing program procedures, managing caseloads, and acting as a liaison between various stakeholders to enhance programming effectiveness for youth aged 14-24.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Assist in the administration of the Comprehensive Case Management and Employment Program

Helps develop and revise program procedures. Act as a liaison: between department units, teams, service providers and program partners

Track and assign cases and tasks utilizing spreadsheets, databases, and state/agency systems

Determines eligibility and manages an ongoing caseload of childcare assistance cases

Perform clerical duties, including answering phones, printing documents, preparing spreadsheets, handling mail, completing required forms, and preparing reports

Retrieve and enter client data into the database, spreadsheets, or state systems, verify, and retrieve said data

Monitor various email boxes for incoming emails, ensuring all correspondence is addressed timely and assigned appropriately

Retrieve and respond to voicemails, return inquiry calls, and mail forms/applications upon request

Make appropriate and/or required cross-referrals to the proper agencies and document the referral in state/agency systems

Attend meetings and conferences as needed to represent the team

Assist clients in person and over the phone with program and benefit inquiries. Retrieve and enter client data into the database, verify, and retrieve said data