Lake Auto Group ยท 2 months ago
Customer Service Representative-Body Shop
Milwaukee, WI
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrLake Auto Group is seeking a Customer Service Representative to join the Collision Center team at Lake Chevrolet. The role involves greeting customers, responding to inquiries, preparing estimates, and managing customer relationships with insurance agents.
AutomotiveFinance
Responsibilities
Greet our customers as they enter our Collision Repair Facility
Respond to email inquiries and answer incoming customer calls
Prepare & present estimates to our customers insurance agent
Verify and check on the timeliness and accuracy of the necessary parts
Provide updates and information to insurance agents and our customers on their vehicle repairs and claims process
Manage our on-site rental & loaner vehicles for our Collision Center customers
Process payments and policy deductibles
Following up with customer after their repairs have been completed to ensure their satisfaction
Maintaining existing relationships with insurance companies
Establishing relationships with new insurance companies and agent
Qualification
Required
Strong communicator
Detail oriented
Enjoys a fast-paced, friendly work environment
Quality conscious
Self-motivated
Enjoys working with customers
Benefits
Competitive Pay
Full Benefit
Company
Lake Auto Group
Lake Auto Group is an automotive dealer that offers vehicle buying, selling, service, and financing solutions.
Founded in 1923
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase