HVAC Technical Support Representative III jobs in United States
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Rheem Manufacturing · 2 months ago

HVAC Technical Support Representative III

Rheem Manufacturing is seeking an HVAC Technical Support Representative III to provide product technical support to their US Air Division. This role involves assisting customers with the proper application, installation, operation, and service of the Division’s products.

Heating Ventilation and Air Conditioning (HVAC)Industrial ManufacturingManufacturingOil and Gas

Responsibilities

Provide product technical support to the Division’s assigned customers in the proper application, installation, operation and service of the Division’s products

Qualification

Product technical supportHVAC knowledgeCommunicationCustomer assistanceWork hybridCustomer Service ExperienceContact Center OperationsUS Air Division ProductsTechnical Support Experience

Required

Degree Level: License/Certification
Experience in providing product technical support
Knowledge of HVAC systems and products
Ability to assist customers with application, installation, operation, and service of products
Strong communication skills
Ability to work in a hybrid environment

Preferred

Experience in customer service and contact center operations
Familiarity with US Air Division products
Previous experience in a technical support role

Company

Rheem Manufacturing

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Rheem Manufacturingis a manufacturer of heating, cooling, water heating, pool and spa heating, and commercial refrigeration systems.