NEOGOV · 2 months ago
Animal Control Office Assistant
Nashville, NC
Full-time
Onsite
New Grad, Entry Level
$38K/yr - $38K/yrNash County is seeking an Animal Control Office Assistant for their Pet Connection Center. This role involves performing clerical and technical duties, assisting with animal care, and maintaining records related to animal control operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintains accurate records, files, and reports related to animal care, adoptions, rescues, fosters, and shelter operations and assists with other administrative tasks related to Animal Control operations including, but not limited to, processing and payment of invoices and compilation of employee timesheets, leave requests, and other records
Answer inquiries from the public, over the counter, by email and telephone, on laws, rules, and regulations pertaining to animal control and the animal shelter
Assist with acceptance of animals into shelter performing preliminary examination including weighing, vaccinating, microchip scanning; conduct initial assessment of behavior and health; enter information into database. Build and maintain positive relationships with the public using principles of good customer service
Assist with maintenance of records regarding animal veterinary care, behavior, and health; report minor and serious concerns to supervisor for further action
Assist with development and coordination of the shelter’s volunteer program, including recruitment, training, scheduling, and coordination of volunteer activities
Monitor inventory of office supplies and request and restock needed supplies
Assist and support efforts related to adoption of animals and release impounded animals to owners
Collect fees and issue receipts for the sale of dog licenses and spay/neutering certificates; may issue dog licenses. Dispatches Animal Control Officers as needed
Perform related duties as assigned
Qualification
Required
Graduation from high school
Previous clerical and/or animal shelter experience preferred; or an equivalent combination of training and experience
Knowledge of laws and ordinances pertaining to animal control and care including general knowledge of public health rabies laws
Knowledge of animal behavior and principles of care and feeding
Knowledge of techniques used in the disposal of animals
Knowledge of techniques for recordkeeping
Knowledge of safe work practices
Knowledge of modern office procedures, methods and computer equipment
Knowledge of principles and practices of customer service
Ability to review, understand, and implement provisions of applicable codes, ordinances and regulations enforceable by the county
Ability to apply laws, regulations, codes and departmental policies
Ability to recognize, prioritize and accomplish needed/assigned tasks
Ability to research, prepare and write clear and concise technical reports
Ability to perform basic accounting and cash handling principles
Ability to learn the applicable laws, ordinances, and regulations governing the keeping of animals within the county
Ability to perform a variety of customer service tasks in support of assigned function
Ability to communicate clearly and concisely both orally and in writing
Ability to prepare clear, accurate, and concise notes, reports, and other correspondence
Ability to observe, assimilate, remember, and record pertinent facts and details
Ability to recognize common diseases carried by domestic and wild animals
Ability to analyze problems and rationally take effective action in emergency and stressful situations
Ability to establish and maintain cooperative working relationships with co-workers, other county employees, community and neighborhood organizations, and the public
Ability to maintain the confidentiality of records
Ability to deal courteously with the public
Ability to operate a public safety radio, mobile data computer, office computers and mobile devices
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to safely operate a county vehicle
Ability to understand and apply applicable federal, state, and local laws, codes, and regulations
Ability to work independently and as part of a team
Physical requirements of the job may include sitting, walking, running, bending, stooping and lifting weights in excess of 100 lbs. with assistance
Work may include both indoor and outdoor activity where employee is exposed to elements of nature: cold, hot, rain, snow, sleet, ice, etc
Employee may be exposed to sick or aggressive animals, hazardous chemicals, smoke, or potentially hazardous or volatile situations
Benefits
Group Health Insurance
Group Dental Insurance
Group Life Insurance
Short Term Disability Insurance
Retirement
NC401(k)
457 Deferred Compensation
Special Separation Allowance
125 Flexible Benefit Plan
Direct Deposit
Credit Union
Vacation Leave
Sick Leave
Holidays
Military Leave
Civil Leave
Family Medical Leave Act
Employee Assistance Program (EAP)
Wellness Center and Telemedicine
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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