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NEOGOV · 2 months ago

Anne Arundel County Hate Crimes Prevention Program Administrative Support Assistant I

Anne Arundel County, MD

Full-time

Onsite

Entry Level

$22/hr - $22/hr

3+ years exp

NEOGOV is seeking a part-time, contractual Administrative Support Assistant I for the Anne Arundel County Hate Crimes Prevention Program. This role involves providing administrative support, engaging with constituents, and coordinating events to promote community involvement and awareness regarding hate crimes and discrimination.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provide comprehensive project coordination, including organizing files, tracking deadlines, and maintaining project documentation

Perform essential clerical duties such as filing, data entry, photocopying, and scanning

Support grant expense tracking activities

Deliver excellent customer service to all individuals contacting the County Executive's Office via email, phone, or text

Serve as the initial point of contact for constituent inquiries; respond to constituents within 48 hours and collaborate with staff to address and resolve complex issues

Provide accurate information regarding County services, policies, and procedures, and offer appropriate referrals and recommendations

Maintain awareness of challenges facing County residents regarding hate bias, discrimination, and the County Executive’s Office's positions on these issues

Coordinate and assist with planning and executing events and outreach activities designed to engage Anne Arundel County residents and visitors

Manage event logistics, including scheduling meetings, booking venues, and arranging catering

Assist with office events as needed, including those that may occur after regular work hours in the evenings or on weekends

Qualification

Project coordinationCustomer serviceEvent coordinationGoogle SuiteMicrosoft Office SuiteOrganizational skillsProblem-solving skillsCommunication skillsTeam collaborationConfidentiality

Required

High school diploma or equivalent required; additional education or certification in office administration is a plus

Minimum of three (3) years of proven experience in an administrative or similar role

Must be available for flexible work hours, including potential evening and weekend hours

This position requires a thorough background check

Strong organizational and problem-solving skills, with the ability to multitask, prioritize tasks effectively, and maintain attention to detail and accuracy

Excellent verbal and written communication skills

Proficiency in Google Suite and/or Microsoft Office Suite (Docs, Word, Excel, Sheets, PowerPoint, Slides)

Must be able to work both independently and collaboratively as part of a team

Ability to maintain confidentiality and handle sensitive information with professionalism