Academic Operations Coordinator jobs in United States
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Shorelight · 3 weeks ago

Academic Operations Coordinator

Shorelight is a partner of Florida International University, focused on supporting international students in their academic journey. The Academic Operations Coordinator plays a key role in managing academic data, supporting students with curricular requirements, and facilitating a smooth transition into degree programs.

EducationHigher Education
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Responsibilities

Coordinate the collection of data and report on Academic KPI’s
Develop and maintain cohort and student academic history and academic performance tracking
Maintain student academic records and statistics, including progression statistics, FERPA release forms, workshop attendance, and notes from faculty
Register students in courses within the student information system
Develop and present workshops in partnership with Student Services
Assist in the preparation and delivery of academic overview session at student orientation
Function as academic liaison to the student services team, providing trainings, and serving as the SME (Subject Matter Expert) as required
Coordinate the academic support services for FIU Global First Year students in partnership with University
Work closely with the College advisors to ensure a coordinated advising and registration process as students’ progress
Participate in committee meetings with stakeholders across the University, including faculty and staff
Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
Take responsibility for any Shorelight assets assigned to you
Promptly report any security events, incidents or weaknesses to Shorelight Security

Qualification

Data ManagementMS ExcelMS AccessBannerPeopleSoftSalesforceCultural SensitivityCustomer ServiceInterpersonal SkillsProblem-Solving

Required

Bachelor's Degree, preferably in a related field
1+ years working experience in higher education or as administrative staff in a registrar's office, academic, or related department
High level of proficiency in MS Excel and MS Access
Ability to work limited evenings and weekends
Eligible to work in and travel freely to and from the United States without sponsorship

Preferred

Master's Degree, preferably in a related field
Proficiency with industry standard software and registration programs: Banner, PeopleSoft, Astra, (or other)
Experience scheduling courses, classrooms, and faculty
Experience with Salesforce or equivalent CRM at the data entry and administrative level
Experience working successfully with non-native English speakers

Company

Shorelight

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Shorelight is a leading international student marketplace in the United States.

Funding

Current Stage
Late Stage
Total Funding
$30M
Key Investors
CIBC Innovation Banking
2024-05-29Debt Financing· $30M
2021-11-02Debt Financing

Leadership Team

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Adam Packer
Chief Financial Officer
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Pamela Bates
Chief Operating Officer
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Company data provided by crunchbase