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BLACKCLOAK · 2 months ago

Lead Product Designer

United States

Full-time

Remote

Senior Level, Lead/Staff

$80K/yr - $100K/yr

5+ years exp

BlackCloak is a fast-growing company dedicated to protecting corporate executives and high-profile individuals from digital threats. As a Lead Product Designer, you will shape user-centric mobile and web applications, collaborate with cross-functional teams, and lead the design function to enhance user experience in cybersecurity applications.

Cyber SecurityInformation TechnologyPrivacy

Responsibilities

Act as the owner and champion of user experience at BlackCloak

Mature and grow the design function as a critical component of the software development life cycle

Lead the design team and coordinate work across a combination of contractors and full-time employees

Design and deliver wireframes, user flows, prototypes, and high-fidelity mockups for cybersecurity applications and tools tailored for technical and non-technical users

Collaborate with product managers, engineers, and security experts to create interfaces that simplify complex cybersecurity concepts while maintaining user trust

Design for three distinct applications (mobile app, client portal, internal admin tool), supporting cross-platform UX strategy and system alignment

Translate technical and security requirements into intuitive, user-friendly designs that prioritize privacy and protection

Take a lead role in building out our new tokenized design system

Help define and evolve our multi-platform design architecture

Support a cohesive component library for consistency and implementation speed

Stay informed about the latest trends in cybersecurity, UX design, and accessibility standards to deliver innovative solutions

Work with the product team and customers to understand business requirements and processes in relation to contextual user behavior for superior design proposals

Work closely with the development team to gauge the feasibility of proposed designs and ensure support of business requirements while conforming to proposed Design Standards

Help build and refine our internal design process, including design reviews, documentation standards, and collaborative workflows with product and engineering

Present design concepts to cross-functional teams and stakeholders, and incorporate feedback in fast-paced design-build cycles

Conduct user research and usability testing to understand the unique needs of high-stakes users and incorporate feedback into designs

Qualification

UI/UX designFigmaUser researchDesign principlesAccessibility standardsResponsive designCommunication skillsAttention to detailProblem-solving

Required

A bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)

5+ years of experience in UI/UX design, preferably in cybersecurity, SaaS, or enterprise solutions

Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar. Figma is strongly preferred

Strong understanding of user-centered design principles, accessibility standards, and responsive design

Experience conducting user research and usability testing with sensitive or high-stakes user groups

Familiarity with designing for secure and privacy-focused applications

Strong communication skills, with the ability to present design decisions to both technical and non-technical stakeholders

Attention to detail and a creative approach to problem-solving

Benefits

100% Remote Company, within the USA

Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents

Health Savings Account with company contribution for eligible medical plans

Flexible Vacation Plan

10 Paid Company Holidays

100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance

401k with Traditional and Roth options, including employer match

Company Equity

Paid Parental and Pregnancy Recovery Leave

Company and team off-sites and virtual events throughout the year

Home office stipend