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Walmart Canada · 2 months ago

Manager, Billing Operations - Reporting & Oversight

Hoboken, NJ

Full-time

Onsite

Mid, Senior Level

$96K/yr - $186K/yr

5+ years exp

Walmart Inc. is a leading retail company that connects supplier brands with retail shoppers at an unprecedented scale. The Manager, Billing Operations - Reporting & Oversight is responsible for managing the reporting and analytics functions for the Revenue Cycle Management team, ensuring accuracy and transparency through structured reporting frameworks and performance analysis.

DeliveryRetailShopping

Responsibilities

Lead the end-to-end reporting process for the Revenue Cycle Management (RCM) function, from data extraction and transformation to visualization and delivery

Build and maintain dashboards, scorecards, and reports that provide visibility into monthly KPIs such as billing accuracy, dispute trends, collections performance, and revenue variance

Partner with Finance to support month-end close, revenue recognition, and variance analysis activities. Drive all of month end financial supporting documents

Deliver actionable insights that inform business decisions, process improvements, and resource prioritization

Ensure accurate reconciliation between billable revenue and recognized revenue, escalating material discrepancies to Finance

Monitor adherence to SLAs and operational KPIs across functional teams (Contract Management, Invoicing & Dispute Resolution, Collections)

Serve as the RCM liaison for internal and external audit inquiries, ensuring timely and accurate responses

Collaborate with internal audit team to identify and address gaps and risks in existing processes

Ensure billing processes are adhered to the established billing and revenue policies through monthly reporting and analysis

Identify policy or control gaps, recommend improvements, and drive updates as business models evolve

Partner with the Contract & Policy Management team to ensure policies remain current, enforceable, and aligned with operational realities

Support SOX compliance, internal control testing, and audit preparedness across all revenue cycle functions

Establish governance frameworks and control mechanisms for key RCM processes to ensure accuracy, compliance, and transparency

Provide leadership with a holistic view of revenue cycle performance and control health through executive-level reporting

Partner cross-functionally, define ownership, accountability, and escalation paths for recurring operational issues

Analyze trends in disputes, variances, and audit findings to recommend systemic process or policy enhancements

Qualification

Data analysisBusiness intelligence toolsAuditControl frameworksBilling systemsKPI trackingCollaborationLeadershipCommunication

Required

Master or Bachelor's degree in business, finance, accounting or data analytics related areas

5+ years' experience in different aspects of billing functions or accounting

Proven experience in system automation, data analysis, and business intelligence tools (Tableau, Power BI, SQL)

Experience with ERP or billing systems; strong data reconciliation and variance analysis skills

Strong understanding of audit and control frameworks (SOX, internal control testing, compliance reviews)

Strong ability to execute, measure results, and demonstrate progress in the face of ambiguity in a dynamic environment with competing priorities

Ability to collaborate with cross-functional teams such as Product, Engineering, Finance and Legal to identify requirements in tools, dashboards, and access to data to maximize performance and efficiency

Ability to earn trust across Walmart Enterprise

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.