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Better · 4 hours ago

Loan Processor - Texas

Irving, TX

Full-time

Onsite

Senior Level

$9,000/mo - $17,000/mo

5+ years exp

Better is a company reimagining home finance to make it more accessible and affordable. They are seeking a Mortgage Loan Processor to assist with various loan types while ensuring a world-class customer experience through effective communication and organization.

Consumer LendingFinTechLendingMortgagePropTechReal Estate

Responsibilities

Communicating directly with customers and various third parties to ensure an efficient and positive experience

Aggressively managing a pipeline in a timely, accurate and efficient manner, ensuring promptness in communicating with stakeholders and borrowers

Guiding borrowers from the point of underwriting decision to funding

Understanding loan applications, Automated Underwriting Systems (DU/LPA), Credit, Income, and Asset documents

Navigating Suspense decisions and proposing resolutions to the customer

Adequately preparing loans for Final Underwriting Review

Escalating internal & third-party delays

Communicating with customers regarding required documentation, Loan Estimates, Changes of Circumstance, and Closing Disclosures in compliance with mortgage guidelines

Identifying creative solutions with which we can improve borrower experience and increase efficiency

Qualification

Mortgage processingFNMA processingFHLMC processingFHA processingVA processingHELOC processingHELOAN processingJumbo mortgagesUnderwriting guidelinesHigh-volume pipeline managementProblem-solvingOrganizational skillsTime managementCommunication skillsDetail-oriented

Required

Located in Irving, Texas area

5+ years of mortgage processing experience

Experience processing FNMA, FHLMC, FHA, VA, HELOC, HELOAN and Jumbo mortgages

Knowledge of agency conventional underwriting product guidelines

Proven ability to effectively manage a high-volume pipeline of files and customers

Ability to troubleshoot and solve problems independently

Organized and capable of multitasking

Detail oriented and technically savvy

Capable of performing and explaining financial calculations with a strong understanding of how they impact mortgage qualifications

Approaches challenges with a relentless mindset- no one here gives up. We try, we fail, we try again

Ability to maintain composure in a fast-paced environment

Strong communication, organization, and time management skills

Approaches work with empathy, humility and accountability

Benefits

$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution

Additional Medical, dental, vision plan options also all with nationwide coverage

Flexible PTO

Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!

Personalized care for every fertility and family care journey for our employees and their partner!

Dependent care benefits (i.e. childcare and/or elder care costs) include a company match

Discount programs and perks including pet Insurance!