IVX Health · 2 months ago
Director, Growth Operations
Brentwood, Tennessee, United States
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expIVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions. They are seeking a Director, Growth Operations to lead the strategy, systems, and analytics that power their national growth engine, focusing on provider engagement and sales performance.
Health CareMedicalTherapeutics
Responsibilities
Analyze sales performance and workforce trends to identify growth opportunities, address risk factors, and optimize team effectiveness
Monitor provider referral activity to identify underperforming markets and drive strategic interventions for improvement
Deliver and evaluate sales KPIs and KLIs, providing actionable insights and ROI analysis to leadership
Lead performance reviews, territory assessments, and structural recommendations to support sustainable market growth
Develop and execute growth programs and campaigns for new market launches and therapy expansions
Partner with Marketing and Market Development to align growth initiatives with IVX Health’s strategic goals
Create frameworks for tracking provider engagement, ranking, and retention
Own and optimize sales technology, including CRM management, data capture, and analytics tools such as Trilliant
Partner with Business Systems and Data teams to enhance sales-related systems and data integrity
Standardize sales workflows, CRM processes, and KPI reporting across the organization
Lead, mentor, and develop the Sales Operations and Sales Support teams, fostering a culture of accountability, results, and growth
Define team structures, role responsibilities, and performance expectations aligned to business priorities
Provide guidance and partnership to sales and market leaders to ensure consistent execution of growth strategies
Qualification
Required
5–6 years of experience in sales operations, growth strategy, or a related field
Proven experience leading or building teams and driving performance through data and process excellence
Exceptional analytical and problem-solving skills with the ability to make sound, data-driven decisions
Excellent communication and presentation skills, with the ability to influence across all levels of the organization
Strong understanding of CRM tools, analytics platforms, and sales performance systems
Advanced Excel and data visualization capabilities
Preferred
Bachelor's degree preferred; advanced degree (MBA or similar) preferred
Background in multi-site healthcare services, private equity-backed organizations, or other high-growth environments
Experience with Trilliant or similar tools preferred
Benefits
Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan – Secure your future with a competitive company match.
Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance – Financial protection for you and your loved ones.
Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
Continuing Education – Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus – Earn rewards for helping us find top talent.
Company
IVX Health
IVX Health is a provider of infusion and injection therapy for those with complex chronic conditions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$136.31MKey Investors
Great Hill PartnersMcKesson Ventures
2021-09-21Series F· $100M
2019-08-05Series C· $22.5M
2017-10-31Series B· $13.5M
Leadership Team
Doug Ghertner
Chief Executive Officer
William Seibels
President & Chief Financial Officer
Recent News
2025-01-09
Company data provided by crunchbase