Apply on Employer Site

Credence · 1 month ago

Senior ServiceNow Developer

McLean, VA

Full-time

Hybrid

Senior Level

$175K/yr - $185K/yr

5+ years exp

Credence is a company that supports mission-critical needs through advanced technology solutions. They are seeking a highly skilled Senior ServiceNow Developer to design, develop, and implement robust ServiceNow solutions that optimize business processes and enhance user experience.

GovTechInformation TechnologySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Lead the design, development, configuration, and implementation of complex ServiceNow solutions ensuring adherence to best practices and architectural standards

Work extensively with ServiceNow ITSM (Incident, Problem, Change, Request, Knowledge Management) and Customer Service Management (CSM) modules including configuration, customization, and integration

Extensive experience utilizing the UI Builder Now Framework to create intuitive, user-friendly, and highly customizable portal experiences and workspaces

Develop and maintain custom scoped applications from concept to deployment, ensuring scalability, security, and performance

Develop and maintain integrations between ServiceNow and other enterprise systems using various integration methods (e.g., REST, SOAP)

Design, develop, and implement solutions within ServiceNow Strategic Portfolio Management (SPM) to support project, demand, and portfolio management processes

Demonstratable experience at refining vague user stories into actionable development features that align with business objectives and ServiceNow best practices

Conduct thorough testing, debugging, and troubleshooting of ServiceNow applications to ensure optimal performance and reliability

Provide technical leadership, mentorship, and guidance to junior developers and team members

Collaborate closely with business analysts, solution architects, and stakeholders to gather requirements, understand business needs, define scope, and then translate these inputs into a ServiceNow application

Stay current with the latest ServiceNow features, releases, and industry trends and proactively recommend and implement innovative solutions

Create and maintain comprehensive technical documentation including design specifications, development guides, and test plans

Participate in code reviews, ensuring code quality, security, and maintainability

Qualification

ServiceNow DevelopmentITSMUI Builder Now FrameworkCustom Scoped ApplicationsJavaScriptServiceNow SPMWeb Services IntegrationAgile/ScrumPythonSQLPowerShellServiceNow CertificationsCommunication SkillsProblem SolvingTeam Collaboration

Required

Must possess IT-II / Tier 3 / NACLC / ANACI / Moderate Risk eligibility or have a current Tier 3 or equivalent investigation

Bachelor's degree in Computer Science, Information Technology, Business, or a related field

5+ years of extensive experience as a ServiceNow Developer with a proven track record of successful implementations and customizations

Expertise in ServiceNow Modules such as ITSM, GRC, and SPM including significant experience with configuration, workflow design, and process automation as well as with App Engine and Scoped Apps

Strong hands-on experience with ServiceNow including case management and customer service processes

Deep understanding of UI Builder Now Framework with demonstrated experience in building custom pages, components, and experiences

Demonstrable experience in developing and deploying custom scoped applications on the ServiceNow platform

Familiarity with or direct experience in ServiceNow Strategic Portfolio Management (SPM) including Demand Management, Project Portfolio Management (PPM), and Resource Management

Expert-level knowledge of JavaScript, GlideRecord, GlideForm, AngularJS, HTML, CSS, and other web technologies relevant to ServiceNow development

Knowledge of scripting languages like Python, SQL, or PowerShell for automation

Experience with Software Development Life Cycle (SDLC) methodologies, deliverables, and controls

Experience with various ServiceNow development tools and methodologies including Agile/Scrum

Solid understanding of ServiceNow platform architecture, security models, and data privacy principles

Excellent problem solving, analytical, and communication skills with the ability to articulate complex technical concepts to non-technical stakeholders

Ability to work independently and collaboratively in a fast-paced, dynamic environment

ServiceNow Certified Application Developer (CAD) and Certified System Administrator (CSA) certifications required

Preferred

Experience with web services integration specifically Mid-Server, SOAP, and REST preferred

Certified Implementation Specialist (CIS) certifications are highly desirable

Agile, SCRUM, or SAFe certifications are highly desirable

Company

Credence

Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.

Founded in 2005

Vienna, Virginia, USA

1001-5000 employees