Building Department Administrative Assistant jobs in United States
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NEOGOV · 2 months ago

Building Department Administrative Assistant

NEOGOV is a company that provides administrative support to municipal governments. They are seeking a Building Department Administrative Assistant to perform administrative and technical work in the Building Inspection and Building Maintenance departments, including processing applications for permits and scheduling inspections.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Processes permits - receives permit and project applications and verifies all information necessary for plan review and fee determination; routes to Building, Planning, Public Works, and contracted Engineers and Architects for review and fee calculation; issues permit number; prepares electronic files, and records fee receipts
Assists citizens/customers (internal and external) of the department in a friendly, courteous, and professional manner using clear oral and written business communications
Receives and schedules requests for building inspections; distributes requests to inspectors
Provides information to owners, developers, contractors and the general public on building issues, property information, procedures, and ordinances
Assists with administrative tasks in the department, such as answering phones, serving customers, typing correspondence and reports, scanning, filing and records retention
Prepares monthly reports for the building functions
Receives and resolves or refers citizen complaints or requests for services
Assists with department and interdepartmental special events and projects
Receives and processes requests for building and office supplies
Receives and coordinates requests for building and grounds maintenance concerns
Performs other duties as assigned

Qualification

Building codes knowledgeAdministrative office operationsInternational Code Council certificationCustomer service experienceClerical methods knowledgeProofreading accuracyMulti-tasking abilityEffective communicationIndependent work abilityDecision-making ability

Required

High school diploma or equivalent
International Code Council Permit Technician certification or ability to obtain within 2 years of hire
Minimum two years of experience in municipal Building Department, customer service, cash handling, or comparable position within a municipal government
General knowledge of building and grounds maintenance processes and terminology
Considerable knowledge of the general principles, practices, and procedures involved in the successful operations of a modern administrative office or department
Basic knowledge of building codes, ordinances, terminology, construction techniques, etc
Considerable knowledge of clerical methods and techniques, especially as modified to meet conditions existing in municipal government
Knowledge of business, English, spelling, composition, punctuation, and arithmetic, as well as accuracy of proofreading
Ability to establish and maintain effective working relationships
Ability to communicate accurately and clearly both orally and in writing
Ability to perform duties independently or with minimal supervision
Ability to work on a variety of tasks concurrently
Ability to make work decisions in accordance with laws, rules, regulations, and policies

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase