Inbound Sales Development Representative (SDR) jobs in United States
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HappyDoc · 2 months ago

Inbound Sales Development Representative (SDR)

positionDenver, CO
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

HappyDoc is an AI-powered assistant for veterinary clinics, aimed at automating medical record-keeping and administrative tasks. As the first Inbound SDR, you will be responsible for responding to inbound leads, qualifying needs, and scheduling demos, while maintaining the pipeline and providing insights for product improvement.

Artificial Intelligence (AI)Health CareMedicalVeterinary

Responsibilities

Speed-to-Lead: Respond to inbound form fills, chat, and email within SLA; set the next meeting on the first touch when possible
Qualification: Run concise discovery (BANT-lite + clinic fit: provider count, PIMS, on-prem/cloud, note backlog pain) and route appropriately
Scheduling & Handoffs: Book and confirm demos for AEs/Founder; multi-thread owners + managers; send agendas, prep materials, and confirmations
Chat & Email: Own website/chat conversations and the inbound queue; deliver clear, friendly, and accurate answers and next steps
Revive & Nurture: Re-engage stalled/aged leads; follow up on webinars/events, associations, and light outbound into hand-raise segments
CRM Hygiene: Maintain complete, accurate records; track next steps, reasons for loss/no-show, and field notes that help us win the next call
Insights Loop: Capture objections, competitive mentions, and feature requests; share patterns with Growth/Product for messaging and roadmap
Process & Assets: Help improve email/call scripts, FAQs, and quick videos (Looms) that increase conversion and show rates

Qualification

Inbound Sales DevelopmentCRM proficiencyB2B SaaS experienceCommunication skillsCuriosityCoachableExcel/SheetsSMBsHealthcare SaaS experienceOrganizational skills

Required

1–3 years in an inbound SDR/BDR or similar customer-facing role at a B2B SaaS company
Excellent written and verbal communication; you can make complex value props simple and clinic-friendly
Organized and persistent: fast follow-ups, tight calendar control, and zero lead leakage
Comfort working in CRM and chat; disciplined notes and next steps
Curious and coachable; you ask good questions and iterate quickly on scripts and messaging
Denver-based or willing to relocate

Preferred

Experience selling to SMBs, healthcare/vertical SaaS, or multi-stakeholder buyers
HubSpot power user; comfort with light data/Excel/Sheets for list cleanups and basic reporting

Benefits

Equity
Benefits

Company

HappyDoc

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HappyDoc is an AI Assistant for Veterinarians. We help veterinarians write their medical records from natural conversation.
dateFounded in 2023
location
Atlanta, Georgia, USA
people-size11-50 employees
web-link
https://www.happydoc.ai/?utm_source=google+&utm_medium=search&utm_campaign=keyword&gad_source=1&gad_campaignid=21329242992&gbraid=0AAAAAqAIUoOKl4pb9kkkenczpwqI4rOD7&gclid=Cj0KCQjw0qTCBhCmARIsAAj8C4YiJwPy-Ss0ukH4QlW3zn_H6Gpo5RCagwrfMLzSwjQqA8f2Nc_fbT4aAhkFEALw_wcB

Funding

Current Stage
Early Stage
Total Funding
$2.2M
Key Investors
Range Ventures
2024-11-15Pre Seed· $2.2M
Company data provided by crunchbase