Growe · 2 months ago
Senior CRM Manager
United States
Full-time
Remote
Mid, Senior Level
3+ years expGrowe is a company that values teamwork and adaptability, and they are seeking a Senior CRM Manager to lead impactful campaigns and optimize CRM processes. The role involves collaboration with cross-functional teams, overseeing reporting requirements, and managing daily CRM campaigns to ensure high-quality standards.
Management Consulting
Responsibilities
Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement
Partner with cross-functional teams, including the product team to support the launch of new geographical markets, ensuring CRM readiness
Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes
Stay updated on CRM trends and best practices, continually enhancing strategies and processes
Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes
Manage daily CRM campaigns, overseeing activities to maintain high-quality standards
Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution
Qualification
Required
At least 3+ years of hands-on experience managing CRM processes and marketing campaigns from briefing to setup
Proficiency with no-code CRM platforms, such as Optimove, Smartico, or Customer.io
Upper intermediate English, with strong written and spoken communication skills
Preferred
Experience in the iGaming industry will be a plus
High attention to detail, ensuring data accuracy across management reporting
Strong analytical and decision-making abilities
Ability to thrive in a fast-paced environment
A passion for understanding and meeting customer needs
Company
Growe
Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase