Glean · 18 hours ago
Senior Technical Writer
Palo Alto, CA
Full-time
Hybrid
Senior Level
$140K/yr - $200K/yrGlean is a Work AI platform that helps organizations work smarter with AI. The Senior Technical Writer will be responsible for building out the technical writing practice, creating organized and professional documentation tailored to a variety of users, and collaborating with cross-functional teams to ensure accuracy and clarity in technical documentation.
Agentic AIArtificial Intelligence (AI)Enterprise SoftwareGenerative AIMachine LearningSearch Engine
Responsibilities
Develop and maintain technical documentation, including user guides, API documentation, tutorials, and FAQs, using Docs-as-Code tools
Work cross functionally to collaborate with developers, product managers, and other stakeholders to gather information and ensure the accuracy of the documentation
Use Git and GitHub to manage documentation changes and collaborate with the team
Write clear, concise, and well-structured content that is easy to understand for both technical and non-technical audiences
Continuously improve documentation based on user feedback and changes in the product
Ensure consistency in terminology and style across all documentation
Advocate for the documentation and our customers internally
Lead industry trends and best practices in technical writing and Docs-as-Code methodologies
Qualification
Required
Proven experience as a Technical Writer, preferably in a software development environment
Strong understanding of Docs-as-Code principles and practices
Excellent writing, editing, and proofreading skills
Ability to understand complex technical concepts and translate them into clear and concise documentation
Strong working familiarity with Git/GitHub
Experience using Linux/Unix based operating systems at the command line level
Familiarity with Static Site Generators, particularly React-based: Docusaurus, Mintlify, NextJs
Experience authoring with Markdown/MDX syntax
Ability to identify gaps in process and documentation and proactively close them
Work as part of a distributed global team across multiple time zones
Bachelor's degree, preferably in Technical Writing, Computer Science, or a related field
Experience with API documentation tools (e.g., Swagger, Postman)
Experience with user research and usability testing
Javascript and React programming experience
Knowledge of continuous integration/continuous deployment (CI/CD) pipelines
Benefits
Medical, Vision, and Dental coverage
Generous time-off policy
Opportunity to contribute to your 401k plan
Home office improvement stipend
Annual education and wellness stipends
Healthy lunches daily
Company
Glean
Glean develops an AI-based search engine software that connects enterprise data and generates answers to improve workplace efficiency.
Founded in 2019
501-1000 employees
H1B Sponsorship
Glean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (17)
2023 (7)
2022 (26)
Funding
Current Stage
Late StageTotal Funding
$768.2MKey Investors
Wellington ManagementSequoia CapitalGeneral Catalyst
2025-06-10Series F· $150M
2024-09-10Series E· $260M
2024-02-27Series D· $203.2M
Leadership Team
Arvind Jain
Founder and CEO
Michael Miao
VP of Finance & BizOps
Recent News
Business Insider
2025-12-24
2025-12-11
Company data provided by crunchbase