Agiliti · 2 months ago
Senior Territory Manager
United States
Full-time
Remote
Senior Level
5+ years expAgiliti is a nationwide company specializing in medical equipment management, dedicated to improving patient care. The Senior Territory Manager is responsible for managing and mentoring service representatives, monitoring performance, and developing customer relationships while ensuring compliance with quality and safety requirements.
Health Care
Responsibilities
Manage and mentor Service Representatives and Territory Managers in their designated region
Monitor key performance indicators
Facilitate pickup and delivery of equipment as needed
Deliver educational content on medical devices
Collaborate with the Divisional Operations Manager in introducing new Agiliti services
Lead the onboarding of new clients
Develop and maintain customer relationships at departmental and mid-level management levels within the client organization
Prepare, complete and review analyses, surveys and reports with and for clients
Develop an understanding of contractual provisions, including the decision process involved in contracting maintenance and repair services for each Agiliti client in the region
Ensure compliance with Customer, Quality and Environmental Health and Safety requirements
Collaborate with various teams to improve processes, find gaps and improve overall quality of service
Coordinate service efforts and coverage for unexpected mobile lab or equipment failure as needed
Perform other duties as needed
Qualification
Required
A bachelor's degree or equivalent work experience required
The ability to travel a minimum of 50% to support business needs, sometimes on short notice
Experience and thorough knowledge of hospital's sterile processing department and operating room environment
A valid driver's license and safe driving record
Proven track record in matrix management of geographically dispersed staff
Proficiency with Microsoft Word, Excel, PowerPoint and ability to learn company specific programs
Proven leadership and team building skills
Demonstrated ability to organize, prepare, and deliver effective customer presentations
The ability to lift and/or move up to 25 pounds
Physical abilities include: the ability to operate a computer, to move material around the office, to remain seated for extended periods of time and to constantly communicate with teammates with or without accommodation
Preferred
5 years of management, sales or customer service experience preferred
2 years of Central Sterile Processing Department (CSPD) or Operating Room (OR) experience preferred
General knowledge of assigned region and the client landscape preferred
Experience in service delivery logistics and cost efficiencies preferred
Certification from International Association of Healthcare Central Service Material Management (IAHCSMM) and Certification Board for Sterile Processing and Distribution, Inc. (CBSPD) preferred, but can be obtained within six months of hire
Benefits
Comprehensive Benefits Package
Tuition Reimbursement
Up to a 3% match on your 401K
Make any day a pay day with Daily Pay
Health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Daily Pay program
Employee Assistance Program
Wellness programs
Company
Agiliti
Agiliti is a provider of health care technology management and service solutions to the health care industry.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-02-26Acquired
2021-04-22IPO
Leadership Team
Tom Boehning
Chief Executive Officer and Board Member
Tom Leonard
CEO and Board Member
Recent News
Medical Xpress - latest medical and health news stories
2025-10-02
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