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PATH · 2 months ago

Program Manager, Interim Housing - Fontaine Inn (JR 5354)

Santa Clara County

Full-time

Onsite

Entry, Mid Level

$87K/yr - $107K/yr

2+ years exp

PATH (People Assisting The Homeless) is dedicated to helping individuals experiencing homelessness through innovative and effective services. The Program Manager at Fontaine Inn will oversee day-to-day operations and supervise service delivery staff, ensuring quality care and support for clients. This role emphasizes trauma-informed care and collaboration with multidisciplinary teams to improve housing stability.

Management Consulting

No H1B

Responsibilities

Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between PATH agency resources and partnering agencies

Provide individual and team supervision, support, and performance evaluations for assigned staff

Ensure that services emphasize trauma-informed care, client safety, and harm reduction interventions

Be available to respond to emergency calls and situations as required by the contract and organization

Assist in the screening, assessment, and enrollment of clients in a range of services

Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviews

Qualification

Supervisory experienceHealthcare experienceCase managementAnalytical skillsCommunicationCritical thinkingEthicsBoundariesCollaborationCreativity

Required

Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks

Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others

Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention

Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges

Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome

Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries

Have employment eligibility verification

Have or be able and willing to obtain CPR/First Aid training

Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test

Have reliable transportation

A valid driver's license

Proof of insurance and ownership for personal vehicles used during work duties

The ability to qualify for PATH's insurance coverage

Two (2) years of relevant experience which may include: healthcare, social services, homeless services, hospitality, property management, or customer service