Tokyo Electron US · 22 hours ago
Senior Director, IT Operations
Austin, TX
Full-time
Onsite
Director/Executive
12+ years expTokyo Electron U.S. Holdings, Inc. is the holding company of TEL’s U.S. subsidiaries, overseeing innovative development in the electronics industry. The Senior Director of IT Operations will lead the company’s US technology operations, ensuring reliable delivery of IT services that enable business innovation and growth.
Electrical DistributionManufacturingTest and Measurement
Responsibilities
Develop and execute an IT Operations strategy aligned with the company’s technology roadmap and business objectives
Lead cross-functional teams across support, infrastructure, and risk management, fostering teamwork and accountability
Drive modernization through automation, cloud adoption, and smart operations
Partner closely with executive leadership and global counterparts to ensure operational consistency and shared standards
Oversee the design, implementation, and management of enterprise infrastructure (data centers, cloud environments, network architecture, and collaboration platforms)
Ensure high availability, performance, and scalability to support rapid innovation cycles and manufacturing or R&D systems
Manage technology vendors and strategic partners, ensuring cost efficiency and service quality
Deliver world-class IT support and employee technology services across the U.S. region
Continuously improve user satisfaction through self-service tools, knowledge management, and process automation
Maintain strong focus on communication and service excellence consistent with TEL’s customer service standards
Collaborate with Information Security and Legal to ensure compliance with U.S. and international regulations
Oversee operational risk management, business continuity, and disaster recovery programs
Build a culture of proactive risk awareness and data protection across IT operations
Develop and manage annual IT operations budgets, forecasts, and strategic investment plans
Define and monitor KPIs to track service delivery, performance, and continuous improvement outcomes
Optimize cost structure through smart sourcing and lifecycle management
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (Master's preferred)
12+ years of IT experience with at least 5 years in a senior leadership role overseeing IT operations or infrastructure
5+ years of IT experience managing managers or directors and building a succession and talent pipeline
Proven success leading IT operations in a high-tech or manufacturing environment, ideally with global Asia-Pacific experience
Deep understanding of hybrid cloud environments, edge-to-cloud compute, colocation, networking, and enterprise support operations
Experience with ITIL or similar service management frameworks
Strong English communication skills
Excellent leadership, cultural awareness, and collaboration skills
Preferred
Japanese language and communication skills (business level)
Experience collaborating and working in global company, with a demonstrated ability to bridge Japanese and Western business cultures
Demonstrated commitment to continuous improvement, operational excellence, and team development
Executive presence and ability to communicate complex technological concepts to non-technical stakeholders
Company
Tokyo Electron US
Since its founding in 1963, TEL has grown to encompass many offices around the world that engineer, manufacture, sell, and service wafer-processing or semiconductor production equipment (SPE), as well as flat panel display (FPD) and thin-film silicon photovoltaic equipment (PVE).
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1980-06-02IPO
Leadership Team
Ben Rathsack
Vice President, US Business Units Manager
Jim Greenwell
Vice President
Recent News
2026-01-09
2026-01-05
Company data provided by crunchbase