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Meissner Commercial Real Estate Services · 2 months ago

Senior Commercial Real Estate Manager

San Diego, CA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Meissner Commercial Real Estate Services is an outstanding company specializing in real estate management. The Senior Commercial Real Estate Manager is responsible for client relationship management, overseeing property operations, and ensuring successful management of the portfolio while supervising Real Estate Managers and Property Assistants.

Asset ManagementCommercial Real EstateConstructionIndustrialLeasingProperty ManagementReal EstateRetail

Responsibilities

Ultimately responsible for the successful management and operation of the portfolio

Ensure a smooth transition for all new management contracts on your portfolio

Assist in pricing and pitching new management accounts for your portfolio

Oversee amendments to management contracts on their portfolio

Responsible for knowing, understanding, and implementing the terms and requirements of each management contract (and the underlying job cost) under their supervision

Oversight of day-to-day operations, vendors, and maintenance of an assigned portfolio of properties

Lease renewal negotiations and documentation preparation

Client communication is required to ensure a high satisfaction level

Build and maintains client relationships, including sales presentations and client relationship management roles

Review and approves hourly time allocations for the team and ensure the portfolio meets the budget

Ensure team members are functioning efficiently and performing duties as required. Address performance issues (good or bad) in a timely manner

Perform timely reviews on team members

Provide guidance, mentoring, and training to team members

Meet quarterly with Principal(s) to present portfolio achievements and future goals

Oversee contracted vendors and property staff to ensure they are meeting the terms of the contract and scope of work on behalf of the client

Proactively conduct periodic property inspections and carry out all appropriate actions, including but not limited to, taking necessary steps to ensure all spaces such as vacancies and common areas are always tour ready

Work with Project Manager on oversight of property and tenant construction projects. Ensure contracted projects adhere to building rules, regulations, and specifications. Oversee all Capital and Major Repair projects. In the absence of a Project Manager, will be required to oversee the capital projects and tenant construction

Develop and maintain positive relationships with tenant and vendor contacts

Develop written communications to tenants for lease compliance and rent collection. Be familiar with all pertinent property information for assigned buildings including leases, management agreements, associations, and listing agreements

Ensure maintenance requests are completed to the tenant’s (or client’s) satisfaction

Ensure customer moves are coordinated by the management team

Ensure the team’s deadlines are met, i.e. budget, reporting, CAM, etc

Oversee tenant insurance compliance and assist when necessary

Ensure MJ procedures are followed by team members

Respond to property after-hour calls and emergencies, 24 hours per day, 7 days per week. If unavailable to respond, make prior arrangements to have calls responded to by another team member

Bill all SP/CMF/LC for properties

Make recommendations to Principal(s)/VP Operations regarding property issues

Review of annual operating and capital budgets as prepared by Real Estate Managers in accordance to the budget guidelines. Work with clients for final approval

Review and approve tenant operating expense estimates and reconciliations as prepared by Real Estate Manager and Accounting. Work with clients for final approval

Ensure the portfolio’s budget and projects are met and property goals are obtained. Ensure all projects are completed on time and within budget

Review required financial reports, including accruals, re-classes, management narrative, budget variance, and other reports as prepared by the Real Estate Manager and Accounting and as required by the client

Review and approve invoices daily to allow for efficient weekly check runs for each property

Weekly updates of the commission sheet

Ensure all rent and miscellaneous charges are collected timely

Review major delinquencies, participate in resolution, if necessary, and communicate regarding such to the client

Exhibit the highest degree of professionalism in all aspects when interfacing with tenants, clients, and service providers. Display integrity, loyalty, confidentiality, and professionalism always with co-workers and clients as well as adhere to the company's highest standards of ethics and dress code

Complete all deliverables for VP/Principal’s review as required

Directly supervise 1 or more employees, with the oversight of additional lower-level subordinates. The actual number of employees can fluctuate at the company’s discretion

Assist with mentoring Property team members

Other duties as assigned

Qualification

Commercial Real Estate ManagementCalifornia Real Estate LicenseRPACPM designationYardiSimilar softwareProject ManagementCustomer ServiceInterpersonal SkillsCommunication SkillsProblem-Solving Mindset