USAJOBS · 2 months ago
SALES ASSOCIATE NF1 (SEASONAL)
Marine Corps Community Services (MCCS) is looking for the best and brightest to join their team! The Sales Associate is responsible for providing world-class customer service to all Marine Corps Exchange (MCX) customers, assisting in various retail operations, and supporting customer satisfaction through proactive engagement.
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Responsibilities
Providing all Marine Corps Exchange (MCX) customers with world class customer service with an additional emphasis on courtesy
Assisting customers in every aspect of the retail business in a friendly, professional, and proactive manner that supports continued customer loyalty
Assisting customers in challenging scenarios by using an "I can do that" mindset
Being brand and customer program ambassadors for all Marine Corps and MCX programs, including Military Star, Super Star Student, customer satisfaction surveys and Keep it New
Performing store operations tasks such as customer and register transactions, Planogram revisions and setups, identifying missing products, replenishing sales floor and coolers, setting promotional signage, visual merchandising, and maintaining backroom standards through the 5S program
Conducting light housekeeping tasks such as sweeping, dusting, and trash removal as part of daily assigned duties
Utilizing and completing tasks with basic retail equipment including cash registers, time clocks, RF scanners, mobile printers, and handheld equipment
Assisting in preparing and participating in year-end inventory and preparation
Identifying and communicating potential risk of loss and/or theft
May require additional training or certifications as required by the business and/or normal working assignments
Articulating MCX value stories and engaging with all team members through positive conversations and driving customer satisfaction in a teams win environment
Adhering to safety regulations and standards
Adhering to established standards of the EEO program and prevention of sexual harassment
Performing other duties as assigned
Must be able to lift and carry objects up to 45 lbs. independently and objects over 45 lbs. with assistance
Qualification
Required
At least 1 year experience working in a customer and sales-focused environment is preferred
Cash handling, basic math and register experience strongly preferred
Ability to read and understand operating standards and procedures for service, service recovery, sales and store brand and work within the position to execute these standards properly
Ability to work in a high-performance atmosphere with commitment to service and sales goals
Attention to detail is required
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
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