Elica Health Centers · 2 months ago
Internal Referral Coordinator - Bilingual Russian/Slavic Preferred
Sacramento,CA,US
Full-time
Onsite
Entry Level
$21/hr - $26/hr
1+ years expElica Health Centers is a mission-driven Federally Qualified Health Center providing high-quality care to diverse communities in the Sacramento area. The Internal Referral Coordinator is responsible for managing internal referrals, ensuring patients are connected to appropriate services, and maintaining accurate records of referral status and communication.
Alternative MedicineFacilities Support ServicesFitnessHealth CareNon Profit
Responsibilities
Review and process internal referrals received from providers through OCHIN Epic
Verify completeness of referral requests and follow up with providers or staff if additional information is needed
Schedule patient appointments with the appropriate internal provider or department
Communicate with patients to confirm appointment details and assist with any scheduling questions
Maintain accurate records of referral status, appointment outcomes, and patient communication
Monitor referral workqueues daily and prioritize urgent or high-need cases
Identify barriers to care and escalate issues to the supervisor as needed
Maintain patient confidentiality and adhere to HIPAA and organizational policies
Participate in ongoing quality improvement initiatives and staff meetings
Other Duties within Scope of Skills
Qualification
Required
High School Diploma or equivalent required; Associate's Degree preferred
Minimum of one year of experience in a healthcare OR call center environment
Proficiency with OCHIN Epic or other electronic health record systems
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Ability to multitask and manage a high volume of requests
Compassionate and patient-centered approach
Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours
If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status prior to their scheduled start date
This position is subject to criminal background investigation and drug screen
This position is non-exempt and subject to timekeeping requirements
Employees are required to clock in and clock out accurately at the beginning and end of each shift, as well as during meal and rest breaks
This is a fully on-site, office-based position (Elica Administration Building - 1860 Howe Avenue, Sacramento, CA 95825); remote or hybrid work is not available for this role
Requires extended use of a computer, telephone, and other standard office equipment
The employee must occasionally lift and/or move up to 20 pounds
The employee must also possess hearing and speech to communicate in person and over the phone
Preferred
Bilingual in Russian/Slavic language strongly preferred
Benefits
Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
Company
Elica Health Centers
Elica Health Centers is health care center and partnership with other organizations.
501-1000 employees
H1B Sponsorship
Elica Health Centers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2023 (4)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$0.7M2015-05-11Grant· $0.7M
Leadership Team
Tatyana Flek
Acting Chief Executive Officer
Aide Long
COMMUNITY OUTREACH SERVICES DIRECTOR
Recent News
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