Carrot · 2 months ago
Global Payments Operations Specialist
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $88K/yr
2+ years expCarrot is a global, comprehensive fertility and family care platform, supporting members through many of life's most memorable moments. They are seeking a detail-oriented and analytically driven Global Payment Operations Specialist to ensure the accuracy and efficiency of global payment processing and improve operational workflows.
ConsultingHealth CarePersonal Health
Responsibilities
Help ensure the accuracy and efficiency of global payment processing while partnering closely with Customer Success and Member Success teams
Improve operational workflows, create or refine process documentation, and contribute to automation, scalability, and product enhancements that strengthen Carrot’s global payment experience for members
Qualification
Required
Bachelor's degree in Economics, Finance, Business Administration or related field
2+ years of professional experience in payment operations at a fintech or payments company or equivalent experience in banking
Strong understanding of payment processing workflows, including cross-border payments, currency conversions, and reconciliation
Experience working with payment platforms such as Stripe, Modern Treasury, Airwallex, and Corpay
High level of integrity, initiative, motivation and curiosity
Strong analytical skills, detail-oriented, and solid ability to communicate verbally and in writing
Strong knowledge of Microsoft Excel and/or Google Sheets
Comfort working and communicating with cross-functional teams and outside customers
Self-starter with the ability to effectively plan, coordinate, and deliver results with minimal guidance
Preferred
Experience improving financial operations through process documentation, workflow optimization, or automation tools
Proven ability to identify inefficiencies and implement scalable solutions
Knowledge of payment and compliance standards, including Nacha, cross-border payments, IAT, PPD, CCD, and OFAC guidelines
Experience handling high-volume money movement or transactional payments under tight deadlines
Experience with NetSuite or similar ERPs
Strong SQL and analytical skills, with the ability to solve complex problems and prioritize effectively with minimal supervision
Process-oriented mindset with a focus on efficiency and automation; experience developing best practices and creating scalable systems
Passion for Carrot's mission and enthusiasm for contributing to a collaborative, dynamic team environment
Benefits
Health and wellness benefits
Retirement savings plans
Short- and long-term incentives
Parental leave
Family-forming assistance
Competitive compensation package
Company
Carrot
Carrot is a healthcare center that offers fertility care services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$24MKey Investors
U.S. Venture Partners
2020-08-18Series B· $24M
2019-01-01Series Unknown
Leadership Team
Tammy Sun
Founder, CEO
Asima Ahmad, MD, MPH, FACOG
Co-founder and Chief Medical Officer
Recent News
2025-11-18
2025-10-21
Company data provided by crunchbase