Pennian Bank · 2 months ago
Head Teller
Pennian Bank is seeking a Head Teller to manage daily operations of the bank teller line. The role involves supervising teller staff, overseeing cash handling, and ensuring compliance with bank policies while providing excellent customer service.
BankingFinancial Services
Responsibilities
Supervise and train teller staff to ensure optimal performance and customer service
Oversee daily cash handling and transaction processing
Monitor and maintain accurate records of all transactions
Ensure compliance with bank policies and procedures
Address and resolve customer inquiries and complaints
Maintain a clean and organized work environment
Qualification
Required
High school diploma or equivalent
Strong leadership and communication skills
Ability to work well under pressure and in a fast-paced environment
Excellent customer service skills
Moderate computer, typing, and office machine skills
Attention to detail and ability to maintain accuracy in handling cash and transactions
Preferred
At least 2 years of experience in a banking or financial institution
Knowledge of banking regulations and compliance