Seven Starling · 2 months ago
Provider Success Coordinator
United States
Full-time
Remote
Entry, Mid Level
$50K/yr - $50K/yr
2+ years expSeven Starling is revolutionizing women's behavioral health with their virtual care platform. The Provider Success Coordinator will be responsible for onboarding, supporting, and advocating for therapists and nurse practitioners, ensuring they have the resources needed to provide exceptional mental health care.
Health CareMental HealthWellnessWomen's
Responsibilities
Coordinate comprehensive onboarding for new therapists and nurse practitioners, ensuring a smooth transition into our network
Track onboarding milestones and proactively address any delays or issues
Serve as the main point of contact for provider questions, concerns, and technical issues
Troubleshoot platform-related challenges and coordinate with technical teams for resolution
Facilitate provider access to clinical resources, training materials, and continuing education opportunities
Monitor provider satisfaction and engagement, identifying opportunities for improvement
Coordinate regular check-ins with providers to ensure they have what they need to succeed
Maintain accurate provider records and documentation throughout their tenure
Handle offboarding procedures with professionalism and care when providers transition out
Gather provider feedback and serve as their advocate within the organization
Collaborate with clinical leadership, operations, and other teams to resolve provider needs
Contribute to provider engagement initiatives and retention strategies
Qualification
Required
Understanding of mental health services and the unique needs of therapists and prescribers
Exceptional organizational skills with ability to manage multiple priorities simultaneously
Strong written and verbal communication skills
High level of empathy, professionalism, and discretion
Proficiency with Google Workspace or Microsoft Office; comfort learning new software platforms
Bachelor's degree or equivalent experience in healthcare administration, human resources, or related field
2+ years of experience in provider relations, healthcare operations, or similar customer-facing role
Benefits
Meaningful equity package with significant upside potential
Competitive paid time off
Competitive parental leave policy
One-time stipend to enhance your work from home experience
Medical, dental, and vision insurance
401K
Bereavement leave, including for miscarriage and pregnancy loss
Annual stipend for your choice of wellness benefits
Annual professional development stipend
Virtual team events
Company
Seven Starling
Seven Starling is a digital clinic uniquely focused on treating perinatal mental health conditions.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$22.37MKey Investors
Rethink ImpactRH Capital
2025-09-18Series A· $8M
2024-07-16Series A· $10.9M
2023-03-14Seed
Leadership Team
Tina Keshani
Co-founder and CEO
Julia A. Cole
Co-founder & Chief People Officer
Recent News
globallegalchronicle.com
2025-09-25
2025-09-24
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