KUBRA · 11 hours ago
Systems Administrator
Tempe, AZ
Full-time
Hybrid
Mid Level
3+ years expKUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. They are seeking a proactive and detail-oriented Systems Administrator to help operate, secure, and evolve their hybrid infrastructure across Windows, AlmaLinux, and AWS environments, ensuring reliability and compliance with industry standards.
Information Technology
No H1B
Responsibilities
Administer Windows Server (2016–2022): AD, GPO, DNS/DHCP, IIS; manage patching and hardening
Administer AlmaLinux/RHEL: systemd, SELinux basics, users/groups, storage, networking, patching
Operate AWS: EC2, S3, EBS, ELB/ALB, VPC (subnets, routing, SGs/NACLs), IAM, CloudWatch (logs/metrics/alarms), backups/DR
Build automation and configuration with Puppet; provision infrastructure with Terraform
Monitor availability and performance with Site24x7; create/run runbooks; perform RCA and post-incident reviews
Follow PCI DSS and SOC 2 controls: least privilege, change management, patch cadence, logging, access reviews, evidence collection
Support application rollouts across dev/test/prod; participate in capacity planning and cost optimization in AWS
Maintain documentation (standards, diagrams, procedures) and contribute to continuous improvement
Participate in on-call rotation (approximately 1 week every 3 weeks)
Qualification
Required
Administer Windows Server (2016–2022): AD, GPO, DNS/DHCP, IIS; manage patching and hardening
Administer AlmaLinux/RHEL: systemd, SELinux basics, users/groups, storage, networking, patching
Operate AWS: EC2, S3, EBS, ELB/ALB, VPC (subnets, routing, SGs/NACLs), IAM, CloudWatch (logs/metrics/alarms), backups/DR
Build automation and configuration with Puppet; provision infrastructure with Terraform
Monitor availability and performance with Site24x7; create/run runbooks; perform RCA and post-incident reviews
Follow PCI DSS and SOC 2 controls: least privilege, change management, patch cadence, logging, access reviews, evidence collection
Support application rollouts across dev/test/prod; participate in capacity planning and cost optimization in AWS
Maintain documentation (standards, diagrams, procedures) and contribute to continuous improvement
Participate in on-call rotation (approximately 1 week every 3 weeks)
Strong ownership and communication skills, with the ability to collaborate effectively across teams
Focus on automation and documentation, using tools like Puppet, Terraform, and Site24x7 to enhance reliability and efficiency
Calm and analytical under pressure, skilled in root cause analysis and incident prevention
Disciplined operational practices, including maintaining visibility in Jira/ServiceNow, following clear runbooks, and contributing to continuous improvement
Reliable participation in on-call support, ensuring service continuity and responsiveness
3–5 years in production systems administration across Windows and Linux
2+ years hands-on with AWS operations and security best practices
Proficiency with PowerShell and Bash; Git-based workflows
Practical experience with Puppet and Terraform
Strong troubleshooting across OS, network, and cloud layers; understanding of VPNs, routing, load balancers, TLS
Familiarity with ITSM and change workflows using Jira and ServiceNow
Security mindset and experience operating under PCI and SOC 2
Degree in Computer Science/IT or equivalent practical experience
Preferred
AWS Associate (SysOps or Solutions Architect), RHCSA/RHCE, Microsoft (Windows Server/AD)
Scripting with Python; CI/CD exposure
Web stacks (IIS, Nginx/Apache), RDS basics, container fundamentals
VMware/Hyper‑V experience; backup/restore tooling knowledge
Benefits
Annual performance-based bonuses that recognize your impact
401(k) plan featuring company matching
Comprehensive medical, dental, and vision coverage, plus HSA and FSA options
Paid vacation and sick days — and a paid day off for your birthday
Two paid volunteer days to give back to your community
Free access to LinkedIn Learning and our education reimbursement program
Free premium Headspace membership
On-site fitness center
Fully stocked refreshment stations with complimentary drinks and snacks
Access to “Tickets at Work” discounts and memberships
Company
KUBRA
KUBRA provides customer experience management solutions helping clients to deliver and maintain customer satisfaction and engagement.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-09-03Acquired
2006-08-15Private Equity
2006-08-15Debt Financing
Leadership Team
Shazir Khan
Chief Technology Officer
Tony Di Iorio
Chief Operating Officer
Recent News
2025-08-13
2025-08-07
Company data provided by crunchbase