Robertson Ryan Insurance · 2 months ago
Receptionist (Crandon, WI)
Crandon, WI
Full-time
Onsite
Entry, Mid Level
2+ years expRobertson Ryan Insurance is recognized nationally as a Top Workplace and one of the Top 100 US Insurance Agencies. The Receptionist will be the first point of contact for clients and visitors, managing a high-volume phone system and ensuring a seamless experience for all who interact with the firm.
Insurance
Responsibilities
Greet and assist clients, visitors, and vendors with professionalism and warmth
Manage a high-volume multi-line phone system, directing calls accurately and efficiently
Monitor and respond to general inquiries (phone, email, front desk) in a timely manner
Coordinate meeting room scheduling and prepare spaces for client/partner meetings
Handle incoming and outgoing packages, and deliveries
Provide administrative support to staff, including scanning, filing, and document preparation
Maintain reception area and conference rooms to ensure a professional appearance
Assist with internal and external event logistics when needed
Support onboarding of guests, new hires, and visiting employees
Collaborate with operations and administrative staff to ensure smooth office operations
Perform all other duties as assigned
Qualification
Required
Strong communication skills
Polished presence
Ability to manage multiple priorities in a fast-paced environment
Greet and assist clients, visitors, and vendors with professionalism and warmth
Manage a high-volume multi-line phone system, directing calls accurately and efficiently
Monitor and respond to general inquiries (phone, email, front desk) in a timely manner
Coordinate meeting room scheduling and prepare spaces for client/partner meetings
Handle incoming and outgoing packages, and deliveries
Provide administrative support to staff, including scanning, filing, and document preparation
Maintain reception area and conference rooms to ensure a professional appearance
Assist with internal and external event logistics when needed
Support onboarding of guests, new hires, and visiting employees
Collaborate with operations and administrative staff to ensure smooth office operations
Perform all other duties as assigned
MUST be willing to work onsite, M-F in our Crandon, WI office
High school diploma or equivalent required
Preferred
Prior experience as a receptionist, front desk associate, or administrative assistant (insurance, finance, or professional services industry a plus)
Ability to handle high call volume with professionalism and composure
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)
Professional appearance and demeanor
Ability to maintain confidentiality and demonstrate discretion
Positive attitude with a strong focus on customer service
Associate's degree or higher in business, communications, or a related field preferred
2+ years of reception, customer service, or administrative support experience (insurance or professional services environment preferred)
Company
Robertson Ryan Insurance
Robertson Ryan Insurance offers a broad range of solutions for Business, Personal and Benefits Insurance.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Illman
CEO
Recent News
BizTimes - Milwaukee Business News
2025-02-18
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