Power Motive Corporation · 2 months ago
Technical Communicator- Central Region
El Paso, TX
Full-time
Onsite
Senior Level, Lead/Staff
$120K/yr - $130K/yr
10+ years expPower Motive Corporation is seeking a Technical Communicator to provide technical support for various equipment brands. The role focuses on enhancing service effectiveness and minimizing rework through strong support and collaboration with service teams.
ManufacturingMining
Responsibilities
Provide technical support to service and product support personnel
Monitor work order troubleshooting hours and assist when needed
This may require traveling to jobsite
Monitor and improve mean time to repair
Assist in high value repairs to minimize rework
Develop relationships with factory reps and their support staff
Work with other T/C’s and Corporate trainer to determine key areas of focus to improve the service team
Qualification
Required
Minimum Experience: 10 years as a Komatsu service technician
Advanced Komatsu Certification (preferred master level certification)
Proficient in Microsoft Office products (Power Point, Excel & Word)
Ability to read detailed blueprints and schematics
Great communication skills
Advanced troubleshooting skills
Company
Power Motive Corporation
Power Motive Corporation is a machinery company specializing in utility, mining, and material handling products.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase