Hiller Plumbing, Heating, Cooling & Electrical · 2 months ago
Licensed HVAC Service Technician
Bowling Green, KY
Full-time
Onsite
Entry Level
$25/hr - $35/hr
2+ years expHiller Plumbing, Heating, Cooling & Electrical is committed to being America’s best home service company. The Licensed HVAC Service Technician will create a positive customer experience, perform thorough HVAC inspections, mentor apprentices, and ensure all service documentation is completed accurately.
ConsumerProfessional Services
Responsibilities
• Crate a care culture
• Create a positive customer experience
• Mentor and develop apprentices
• Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet
• When issues are identified, prepare a detailed finding report with pictures to discuss with the customer
• Present repair options to include cost using the options sheet
• Complete all required documentation on services and collect, record, and deliver fees to designated office administration
• Responsible to contact dispatch to disposition recall and warranty jobs to assure they are recorded correctly
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service
• Process warranty parts and paperwork as the job is completed; follow-up to be sure the warranty processed
• Record all material used or consumed on the job for job costing and replenishing
• Transport materials and tools to the job site and provide proper accounting of assigned tools
• Keep truck clean, stocked and accurately inventoried
• Protect customer’s home from damage while working and leave customer’s home cleaner than when you arrived
• Coordinate with other departments to ensure appropriate job objectives are met effectively and completely
• Perform other duties as assigned
Qualification
Required
Environmental Protection Agency (EPA) 608 Certification
A High School diploma or general education degree (GED)
A minimum of two years' experience preferred but not required in maintenance, troubleshooting and correcting diverse HVAC service issues
A valid driver's license and approval to drive by Company's insurance carrier
Must be highly organized with good attention to detail and follow through
Possess good analytical skills and be able to read and interpret blueprints, plans, and manuals
Must be a team player successfully working in a team environment
Must have excellent customer service skills with the desire to exceed customer expectations
Must be able to use a computer tablet, smart phone, read a map, and follow GPS
Must be able to work both indoor / outdoor conditions where the elements and temperatures vary from comfortable to extreme heat to extreme cold and dry to rain to snow at least 70% of the time
Must be able to retrieve ladder from top climb ladders and steep stairs
Must be able to stand, stoop, bend, crouch, kneel, sit, and reach for long periods of time
Must have the ability and be willing to work in tight spaces such as attics and confined spaces such as crawlspaces
Must be able to lift 50 pounds with ability to push, pull, carry and maneuver heavier items (with additional manpower or appropriate devices)
Must be able to work from heights of 15 feet and greater from a ladder, bucket truck, or steep steps
Must be able to carry either a 24 or 40 ft extension ladder alone or with a fellow-coworker on most jobs
Must have good visual acuity
Benefits
401k Plan w/ Company Match
Employee Referral Program
Regular Performance Reviews
Paid Training in our state-of-the-art facility
Medical, Dental & Vision insurance
Long and Short-term disability
Company paid $50,000 life insurance
Company paid vacation
Paid holidays
Medical Flex Spending accounts – Family care
Company
Hiller Plumbing, Heating, Cooling & Electrical
Hiller provides residential and commercial service and repair services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jimmy Hiller
Founder & CEO
Phillip Mize
Chief Financial Officer
Company data provided by crunchbase