HUB International · 2 months ago
Carrier Team Associate
HUB International is a leading global insurance brokerage that provides a wide range of insurance solutions. The Carrier Team Associate plays a key role in supporting accurate financial transactions by reviewing and routing carrier documentation, handling inquiries, and ensuring effective communication with insurance carriers and brokers.
Financial ServicesInsuranceInsurTechRisk Management
Responsibilities
Review and validate carrier documentation, including statements, invoices, and supporting materials, to ensure accuracy and completeness before routing to the appropriate accounting teams
Act as a key liaison between carriers and internal teams, handling first-level inquiries and representing Accounting with professionalism and clarity
Communicate effectively with carriers and brokers through email, phone, and in-person interactions to support partnership and resolve documentation-related questions
Analyze documentation to identify inconsistencies or missing information and follow up to resolve issues that could delay transaction processing
Maintain organized and accessible records within broker management systems, following internal procedures
Contribute to a collaborative team environment, supporting shared goals and assisting with evolving priorities as needed
Qualification
Required
High school diploma or equivalent; additional education in business, accounting, or a related field is a plus
Experience in a support-focused role such as banking, finance, collections, help desk, or client solutions
Proficiency in Microsoft Office Suite, especially Excel, Outlook, and Word
Clear and professional communication skills—written, verbal, and in-person—with confidence in engaging carriers and brokers via email, phone, and face-to-face interactions
Strong attention to detail and organizational skills, with the ability to manage multiple priorities in a dynamic environment
Ability to thrive in a collaborative team environment that values partnership, shared success, and mutual support
Benefits
Health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
Paid-time-off benefits such as vacation, sick, and personal days
Eligible bonuses
Equity and commissions for some positions
Company
HUB International
HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.
Funding
Current Stage
Public CompanyTotal Funding
$8.5BKey Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B
Recent News
Calgary Herald
2026-01-11
Company data provided by crunchbase