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First Fed · 1 day ago

Chief Banking Officer

Seattle, WA

Part-time

Onsite

Lead/Staff, Director/Executive

$188K/yr - $375K/yr

5+ years exp

First Fed is a local community bank on an exciting growth trajectory with 17 locations in Western Washington. The Chief Banking Officer will manage and direct a fully integrated sales and service culture, oversee the bank’s lines of business, and develop banking strategies to meet customer needs and achieve financial goals.

BankingFinanceFinancial ServicesMortgage

Growth Opportunities

Responsibilities

Serve as an integral and active member of the Executive Leadership Team

Bring role-specific knowledge and expertise to Executive Team discussions and decisions

Shape bank-wide strategy in close collaboration with other members of the Executive Team

Represent the Banking Division in Board meetings and with regulators and auditors

Contribute to bank-wide strategic leadership decisions, problem solving and First Fed Team motivation

Manage and direct the bank’s lines of business including commercial, mortgage, consumer lending, treasury and consumer deposit products and services

Define cross departmental collaborative production goals designed to build long-term, multi-product relationships in accordance with initiatives such as portfolio mix, growth strategies, and market penetration objectives

Actively participate in relationship management and prospecting with production personnel

Collaborate on the development of deposit and loan products, services and delivery channels to meet customer needs

Ensure consistent delivery of exceptional customer service

Work closely with the technology team to champion the further development and integration of our digital banking stack into the traditional channels

Maximize customer experience leveraging our digital infrastructure to support our people-first service culture

Ensure effective ongoing talent acquisition, retention, and management

This includes the assessment of employee skills and creation of development plans designed to ensure a high degree of product knowledge, credit expertise, sales proficiency, and operational excellence

Develop, set and assess specific division goals and diligently provide performance feedback against all applicable goals, objectives and standards, prioritizing individual and group accountability

Lead the development of specific strategies and lead the team’s execution of same including key lead measures that ensure outcomes consistent with a high-performing culture

Direct and manage the selection, placement, performance, development, promotion, and termination of staff

Ownership of the key production and non-production incentive programs for reporting cost centers

Coach and mentor staff to achieve personal, branch, department, and institution-wide sales and service goals incorporating the Customer First Program

Ensure division-wide operational excellence

Manage and direct personnel to ensure compliance with all policies, procedures, regulations, federal and state laws

Continually assess departmental operations to ensure optimal efficiency and effectiveness

Maximize revenue through building customer relationships

Increase efficiency and outcomes through maximization of systems and processes that increase speed, accuracy and quality of customer experience

Actively participate in strategic and business planning sessions

Prepare annual budget; monitor and manage expenses associated with the division in accordance with strategic and business planning initiatives

Demonstrate compliance with all bank policies, procedures, regulations, and federal and state laws

Cultivate and maintain a professional image with customers, the general public, management, and other association personnel

Establish, promote, and participate in networking opportunities within the community by coordinating and communicating information about community events

Maintain awareness of market economic conditions in order to take advantage of business development opportunities by offering existing and prospective customers new and/or additional services

Qualification

Banking experienceSales managementLending knowledgeBusiness developmentMicrosoft SuiteSalesforceLeadership skillsPublic relationsEmotional intelligenceInterpersonal skillsMentoring skills

Required

Bachelor's degree in business or banking or the equivalent

5 to 10 years of successful banking experience in a senior or executive management role

3 to 5 years sales management experience in a bank or financial institution

Demonstrated comprehensive knowledge of lending, deposit products and services, operational functions, and related policies and procedures to ensure compliance with regulations as well as federal and state laws

The individual will possess the personal attributes of candor, personal honesty, and integrity and possess demonstrated ability to fulfill the duties of loyalty and care required of all officers in their administration of the affairs of the bank

The individual will be collaborative, working in a willing and cooperative manner to achieve success

The individual will possess a broad level of industry specific competence, strong emotional intelligence and heightened self-awareness

The individual will have knowledge of business development techniques, sales development and planning and the ability to assess risk levels of banking relationships in relation to economic, financial and environmental factors

Excellent verbal and written communication skills, as well as effective interpersonal and public relations skills

Proven leadership and highly effective management, teambuilding, and mentoring skills are necessary

Working knowledge and proficiency with personal computers and associated software systems including Microsoft suite, including CoPilot, as well as Salesforce, Tableau and other modern tools that support bank functions

Valid drivers' license is required