NiCE · 1 day ago
DevOps Engineer
Sandy, UT
Full-time
Hybrid
Mid LevelNiCE is a global company known for its innovative software products used by thousands of businesses worldwide. The Workstream DevOps Engineer will focus on enabling reliable, automated delivery of applications through infrastructure automation and CI/CD pipelines, acting as a bridge between development and platform teams.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Design, build, and maintain CI/CD pipelines supporting the team’s application delivery lifecycle
Implement and manage Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or CloudFormation
Act as the DevOps point of contact for your assigned development team — coordinating deployments, environment management, and operational readiness
Define and enforce automated quality, security, and release gates to ensure consistency and compliance
Partner with developers to establish code quality and performance metrics, dashboards, and alerting
Collaborate with platform and architecture teams to adopt and develop DevOps best practices across all workstreams
Manage and support the team’s build, release, and source control systems (GitHub, Jenkins, GitHub Actions, etc.)
Troubleshoot, monitor, and improve system reliability, scalability, and incident response within production and non-production environments
Participate in post-incident reviews and help implement preventive improvements
Contribute to continuous improvement initiatives led by the central DevOps organization
Perform maintenance, upgrades, and occasional after-hours support as needed
Demonstrate professionalism, clear communication, and alignment with company values and policies at all times
Qualification
Required
Design, build, and maintain CI/CD pipelines supporting the team's application delivery lifecycle
Implement and manage Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or CloudFormation
Act as the DevOps point of contact for your assigned development team — coordinating deployments, environment management, and operational readiness
Define and enforce automated quality, security, and release gates to ensure consistency and compliance
Partner with developers to establish code quality and performance metrics, dashboards, and alerting
Collaborate with platform and architecture teams to adopt and develop DevOps best practices across all workstreams
Manage and support the team's build, release, and source control systems (GitHub, Jenkins, GitHub Actions, etc.)
Troubleshoot, monitor, and improve system reliability, scalability, and incident response within production and non-production environments
Participate in post-incident reviews and help implement preventive improvements
Contribute to continuous improvement initiatives led by the central DevOps organization
Perform maintenance, upgrades, and occasional after-hours support as needed
Demonstrate professionalism, clear communication, and alignment with company values and policies at all times
Deep expertise in one or more of the following domains: Networking: DNS, SSL/TLS, Load Balancing, IPv4 subnetting, Firewalls
Voice over IP (VoIP): SIP, SBCs, QoS, signaling protocols, security
CI/CD Tools (GitHub Actions, Jenkins, ArgoCD)
Experience supporting microservices and containerized workloads (EKS, ECS, or Kubernetes)
Familiarity with observability stacks (Prometheus, Grafana, ELK, Datadog, etc.)
Programming/Scripting (Python, Golang, .NET)
Kafka/MSK
Preferred
Deep knowledge and understanding in one or more of the following areas: Layer 2 and Layer 3 Networking Administration (DNS, SSL/TLS, Load Balancing, IPv4 Sub netting, Firewalling, etc.)
Voice Over IP administration (Signaling, Encoding/Decoding; Protocols like Media Gateway, RTC, SIP; Security, Border Controllers; QoS, LCR)
Database Administration (Structured and/or unstructured, Indexing, Performance Tuning, Backup and restore, data lifecycle management, scaling)
Benefits
NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.
Company
NiCE
NiCE is transforming the world with AI that puts people first.
Founded in 1986
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
Crunchbase News
2025-10-08
2025-09-16
2025-09-12
Company data provided by crunchbase