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USAJOBS · 2 months ago

Program Specialist (Primary Care)

Manchester, New Hampshire, USA

Full-time

Onsite

Entry, Mid Level

$69K/yr - $90K/yr

1+ years exp

The VA Manchester Healthcare System is seeking a Program Specialist to provide administrative oversight to the Primary Care service line. This role includes coordinating quality assurance activities, managing clinic operations, and ensuring proper training for healthcare personnel.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Assists management clinic set up, space available, nursing staff and clerical support availability, identifies when adjustments are needed, and makes recommendations to clinic supervisor and service chief

Collects and reviews utilization data, assuring that all workload data are captured and appropriately validated

Coordinates quality assurance and utilization review activities within the clinics, e.g., patient and staff satisfaction surveys, clinical pertinence reviews, clinical utilization reports, etc

Maintains timecards for clinical and administrative personnel

Ensures that all Health Care personnel have sufficient training to utilize computer programs and resources that they will need to do their job

Acts a resource for and provides administrative guidance and support to Health Promotion Disease Prevention (HPDP), Veterans Health Education (VHEC), and other outpatient departments

Performs annual inventory on all equipment used within the designated services

Serves as the VISN point of contact, responsible for overseeing all Primary Care consults and monitors them for timeliness

VISN point of contact for Primary Care Management Module (PCMM), responsible for training administrative staff on all functions of PCMM

Performs other duties as assigned

Qualification

Administrative OversightData AnalysisQuality AssuranceUtilization ReviewTraining CoordinationCommunicationTeam CollaborationProblem Solving

Required

A transcript must be submitted with your application if you are basing all or part of your qualifications on education

Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement

For a GS-09 position you must have served 52 weeks at the GS-07

You must qualify based on your experience and/or education as described below

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related

Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond 1 year of graduate level education may be used to qualify applicants for positions at grades GS-09

You will be rated on the following Competencies for this position: Administration and Management, Analytical Reasoning, Decisiveness, Planning and Evaluating

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.