Scientific Search · 18 hours ago
Systems Administrator I
Syracuse, NY
Contract
Onsite
Entry Level
1+ years expScientific Search is seeking a Systems Administrator I to provide technical support and ensure efficient IT operations. The role involves maintaining hardware and software systems, collaborating with users, and performing security duties while promoting a professional work culture.
Human ResourcesStaffing Agency
Responsibilities
Provide Level 1 and Level 2 on-site technical support to end users, ensuring exceptional customer service and timely resolution of IT-related issues
Maintain current knowledge of network infrastructure, hardware, software applications, and industry best practices to ensure efficient and secure operations
Collaborate with internal users and teams to install, maintain, and upgrade hardware, software, and systems, providing user training as required
Interface with vendors during system outages or performance degradation to ensure rapid and appropriate resolution
Perform information security duties, including threat identification, eradication, and the protection of sensitive data
Assist in the administration, installation, and upgrade of servers, network systems, and disaster recovery infrastructure
Support validation, installation, and maintenance of cGMP systems and infrastructure in compliance with regulatory requirements
Participate in the development, documentation, and implementation of system-related procedures and standards
Evaluate hardware and software solutions to recommend system improvements and efficiencies
Maintain accurate IT inventory records and asset documentation
Provide off-hours and on-call support coverage as needed to ensure uninterrupted IT services
Assist with special projects, audits, and initiatives as assigned
Maintain a clean and safe work environment, ensuring IT storage and operational areas comply with environmental and safety standards
Promote a professional, safe, and collaborative work culture while maintaining compliance with SOPs, GMPs, and company policies
Perform other duties as assigned to support business continuity and IT department goals
Qualification
Required
High school diploma or GED required
1–3 years of experience providing IT support in a Microsoft-based environment (Windows 7–11, Microsoft Office, Microsoft 365)
Experience supporting Active Directory, networking fundamentals, and application troubleshooting
Strong interpersonal and communication skills with a customer service mindset
Excellent problem-solving and time management abilities
Ability to maintain confidentiality and follow safety and hygiene protocols
Preferred
Associate's degree in an IT-related field preferred
Experience in a cGMP, laboratory, or pharmaceutical setting preferred
Familiarity with Windows Server 2012–2025, Exchange, Microsoft 365 administration, SAN technologies, and Hyper-V virtualization
Experience with ManageEngine, Sophos, DUO, and Acronis solutions
Understanding of VLANs, switch administration, and general networking concepts
IT certifications such as CompTIA A+, Network+, or Security+ are a plus
Company
Scientific Search
Scientific Search is a staffing and recruiting company offering pharmaceutical, engineering, and it recruiting services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase