Affinity Plus Federal Credit Union · 2 months ago
Branch Manager II
St Paul, MN
Full-time
Onsite
Mid, Senior Level
$62K/yr - $79K/yr
3+ years expAffinity Plus Federal Credit Union is dedicated to providing an exceptional experience for both members and employees. The Branch Manager II plays a crucial role in leading daily operations, engaging employees, and ensuring excellent member service while driving productivity and sales performance.
BankingFinancial Services
Responsibilities
Provide on-site and remote leadership of all aspects of daily operational activities of the branch
Create and foster team connections and belonging by building positive and connective relationships
Innovates and leads through change by seeking out and being open to new ways of approaching problems; tries new approaches
Responsible for managing branch schedules to ensure staffing levels meet member need
Interview, hire, coach, train and develop employees to successfully meet role expectations and expertise
Makes decisions in alignment with our values and mission; in relation to employees, members, goals, revenues and expenses; comfortable working within the gray, not having all the information; in relation to employees, members, area goals, revenues and expenses
Assist employees or members in solving complex account issues and escalated situations
Ensure branch compliance with all Credit Union policies and procedures, state and federal laws, and regulations
Conduct and complete monthly branch verification reports
Prepare and deliver written performance evaluations and performance actions
Drive team performance and engagement by conducting frequent team meetings and individual employee dialogs; ensuring employees are informed of organizational news, changes in operational policy and procedures, and are focused on member service and organizational results
Identify individuals with high potential and partner with direct reports on individual development to ensure short-term and long-term success of the employee and the organization, identify bench strength
Actively participate in community based/business development activities within communities to promote awareness of Affinity Plus
Leverages business acumen by identifying trends and inefficiencies in day-to-day operations and recommending solutions
Demonstrates positive trending in the member and employee experiences, such as area growth, engagement and feedback
Creates strategy based on area for support to organizational initiatives involving promotions, projects, goals for area, leading Omni Channel experience in area, etc
Collaborate among all channels to execute a strategic local growth plan that promotes organizational soundness
Participate in local and statewide leadership development meetings
Other duties as assigned
Qualification
Required
3+ years of proven, progressive leadership experience
2+ years' experience in consumer or Real Estate lending, checking/savings accounts, IRAs, CDs, and other credit union products
Ability to provide on-site leadership to a medium-sized market/team
Demonstrated omni-channel leadership supporting other channels
Creative problem resolution using sound judgment and collaboration with other departments and leaders
Knowledge and understanding of State and Federal laws pertaining to Credit Union Industry
Ability to effectively coach, lead and motivate employees to achieve results
Strong analytical skills required with a high degree of accuracy
Aptitude to work independently as well as part of a team and ability to collaborate with others
Strong verbal and written communication skills
Time Management skills and the ability to prioritize workload based on department and member needs
Flexibility to adapt and succeed in a dynamic environment
Preferred
B.S./B.A. degree in business, finance or related field preferred or equivalent experience
Benefits
Low-cost medical, dental and vision insurance coverage options
Frontloads all sick time hours and a portion of vacation hours for all new employees
A variety of paid leave options
A monthly wellness benefit
Immediate 401K matching up to 5%
Company
Affinity Plus Federal Credit Union
Affinity Plus Federal Credit Union provides a new perspective on banking to manage your finances.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Larson
President/CEO
Brian Volkmann
EVP/CFO
Recent News
2025-07-07
2025-06-16
Company data provided by crunchbase