Honeywell · 14 hours ago
Advanced Field Service Engr
Honeywell is a global leader in automation and energy solutions, seeking an Advanced Field Service Engineer. The role involves performing maintenance, configuration, and upgrades of Honeywell's distributed control systems while ensuring customer satisfaction and support.
AerospaceElectronicsInformation TechnologyInnovation ManagementManufacturingService Industry
Responsibilities
Perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell distributed control systems (EXPERION PKS, TPS/TDC3000)
Validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring flawless and on time delivery
Subject matter expert on Experion/TPS Systems and Migrations
Provide proactive maintenance support, Drives asset optimization for individual customers
Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues / enquiries
Configure, maintain, and solve Honeywell hardware / software issues including: Experion PKS, other DCS hardware / software such as LCN & TPS
Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
Understand customer key processes and economic drivers to translate those into business opportunities while providing timely research and recommendations
Assist Sales during sales pursuits and be the face of Honeywell to end-users
Learn the end-to-end product / solution development and delivery / execution of Honeywell products and solutions
Use technical expertise of sophisticated Honeywell solutions / product offerings to improve customer experience
Actively interface with customers at all levels. Ensures customer satisfaction through oral, written communication and on time reporting
Collaborate with our Global Technical Support to close customer issues. Escalate customer issues through the Field Service Manager and Service Operations Leader
Provide mentorship and training to other field engineers to expedite skills acquisition process
Qualification
Required
Associate's degree or foreign equivalent in Electronic, Industrial, or a related field
6 years of field experience in supporting Distributed Control Systems (DCS)
6 years of experience with DCS system configuration, testing and verification of DCS hardware and software and maintenance
2 years of experience with understanding of DCS client server architecture and networking
expertise in DCS configuration, troubleshooting and Ethernet-based communications
proficiency in legacy COAX-based networks
Capability to perform seamless system migrations from legacy COAX-based architecture to the latest Ethernet-based DCS systems
experience working as a Field Service Engineer at industrial plants
experience in Virtualization hardware/software, setup, and network configuration
critical thinking and troubleshooting skills
capable of learning available analysis tools to solve complex DCS system problems
ability to design/engineer solutions to prevent recurring problems
able to conduct formal meetings with customers
capable of writing, reviewing, and editing various types of reports
expertise in developing control algorithms
experience with electronic and semiconductor components on printed circuit boards
proficiency in Microsoft Office Applications
reading and interpreting process, instrumentation and electrical drawings, diagrams, and sequences of operation
Up to 75% domestic travel is required
Telecommuting permitted
Benefits
Eligible for Employee Referral Program: $1500
Company
Honeywell
Honeywell is a technology and manufacturing company that produces products for the automation, aviation, and energy transition industries.
H1B Sponsorship
Honeywell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (200)
2024 (183)
2023 (134)
2022 (219)
2021 (189)
2020 (160)
Funding
Current Stage
Public CompanyTotal Funding
$11.4M2009-10-27Grant· $11.4M
1985-09-27IPO
Leadership Team
Recent News
2026-01-11
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2026-01-11
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