Academy Bank · 2 months ago
Banking Center Manager
Aurora, CO
Full-time
Onsite
Mid LevelAcademy Bank is seeking a Banking Center Manager I responsible for the overall success of the assigned banking center. This role involves supervising staff, promoting bank products, ensuring compliance with procedures, and creating a positive client experience.
BankingFinancial Services
Responsibilities
Supervise banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Will typically supervise up to five associates. Conduct regular meetings and provide frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion
Deliver a Fast, Easy, and Personal client experience consistent with company's standards with each client and associate interaction
Measure and manage sales based on daily / monthly / quarterly / annual budgeted goals
Market bank products to target clients inside and outside the banking center by contacting potential clients, businesses, and community and civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing clients to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with clients; cross selling new products to current bank clients
Provide community education outreach to fulfill CRA commitments as directed by the Company
Be a digital expert in educating clients and associates in our digital banking platform. This includes, but is not limited to, online banking and bill pay/external transfers, mobile banking app to include text alerts and mobile deposits, usage of smart ATM/ITM's, usage of chat box, and all other self-service channels
Observe and coach through role play, mentoring, and motivating staff on a consistent basis through weekly O3 meetings and as needed for improvement of individual performance
Implement all banking center procedures and delegates the same, as necessary, to ensure profitable and secure business, including conducting regular audits of teller drawers and vault, completing daily imaging, reviewing and approving select transactions to limit bank's risk, ensuring accurate and timely completion of all logs, confirming operation of video cameras, and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs
Ensure banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business
Ensure confidentiality of client and associate information by practicing all security processes; training, coaching, and monitoring associates with respect to confidentiality policies; and ensuring that all physical security measures are in place and functioning properly, including locks, video cameras, computer access, and key access
Promote ethical environment by modeling integrity and requiring ethical behaviors of all associates
Ensures scheduling and timecard approvals are completed on a timely basis and by the required deadline
Perform banking transactions during busy times and/or when branch is understaffed, including assisting clients with all types of banking transactions and approving/declining transactions when manager-level review is required
Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies
Regular attendance required, working at the work site during regular business hours and/or assigned hours, which may include evenings, weekends, and holidays as required by the banking center
Protect all client and bank information confidentially and follow all company policies
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success)
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures
Working at the worksite during regular business hours and/or assigned hours
Other specified duties as assigned
Qualification
Required
Supervise banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate
Deliver a Fast, Easy, and Personal client experience consistent with company's standards with each client and associate interaction
Measure and manage sales based on daily / monthly / quarterly / annual budgeted goals
Market bank products to target clients inside and outside the banking center by contacting potential clients, businesses, and community and civic organizations to promote goodwill and generate new business
Provide community education outreach to fulfill CRA commitments as directed by the Company
Be a digital expert in educating clients and associates in our digital banking platform
Observe and coach through role play, mentoring, and motivating staff on a consistent basis through weekly O3 meetings and as needed for improvement of individual performance
Implement all banking center procedures and delegates the same, as necessary, to ensure profitable and secure business
Ensure banking center premises constitute a safe work environment that promotes positive bank image
Ensure confidentiality of client and associate information by practicing all security processes
Promote ethical environment by modeling integrity and requiring ethical behaviors of all associates
Ensures scheduling and timecard approvals are completed on a timely basis and by the required deadline
Perform banking transactions during busy times and/or when branch is understaffed
Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies
Regular attendance required, working at the work site during regular business hours and/or assigned hours
Protect all client and bank information confidentially and follow all company policies
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success)
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures
Working at the worksite during regular business hours and/or assigned hours
Benefits
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
Company
Academy Bank
Academy Bank Academy Bank offers a strong commercial banking platform for the company to provide a wide array of products and services.
Founded in 1966
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chuck Frederick
EVP, Chief Retail Officer
Dan Dickinson
Chief Credit Officer
Recent News
2025-11-06
Company data provided by crunchbase