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Veterans United Home Loans · 3 months ago

Sr. AI UX Designer

Columbia, MO

Full-time

Onsite

Senior Level

5+ years exp

Veterans United Home Loans is a full-service lender dedicated to helping Veterans and military families achieve homeownership. They are seeking a Senior UX Designer focused on AI-powered experiences to design user-friendly interfaces and mentor junior designers, ensuring that users remain at the center of the design process.

Financial ServicesLendingMortgageReal EstateTelecommunications

Growth Opportunities

Responsibilities

Design end-to-end experiences for AI-powered tools—from early concepts to polished UIs, prototypes to production

Turn complexity into clarity by translating emerging AI capabilities into simple, intuitive interactions

Test early, test often. Collaborate with product, engineering, and research to validate ideas and refine with real feedback

Keep users at the center. Design for trust, champion accessibility, and advocate for ethical, human-first AI

Mentor and guide junior designers as we continue growing our team and our impact

Help Veterans into homes while building industry-shaping homebuying technology

Qualification

UX/UI designAI experiencePrototypingAccessibility best practicesFront-end developmentUser advocacyTeam collaborationMentoring

Required

5+ years of UX/UI or product design experience, with at least 2 years working in AI, machine learning, or data-rich tools

A strong portfolio that shows how you've shaped complex interfaces into clear, user-friendly experiences

Serious design chops–you make things look good 🤩

You thrive in fast-paced, iteration-driven teams—and know how to work closely with product managers, engineers, and researchers to get things done right

You care deeply about your users, your team, and the quality of every experience you help create

You have working knowledge of accessibility best practices and a belief that good design is design for everyone

Preferred

You've designed conversational UIs or built experiences powered by natural language processing, predictive models, or generative AI

You've got front-end dev skills to match your design talent—you can translate your mocks into production-ready HTML, CSS/SASS and JavaScript

Company

Veterans United Home Loans

Glassdoor4.3

We are committed to exceeding clients' expectations and creating an amazing experience with the VA Mortgage process by providing an abundance of information and personalized service to Veterans, military members, and their families across the U.S.

Founded in 2002

Columbia, Missouri, USA

1001-5000 employees