Bayer · 1 day ago
Sr. Field Service Representative - Radiology - (Atlanta, GA)
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
$67K/yr - $101K/yr
2+ years expBayer is a visionary company dedicated to solving the world’s toughest challenges. They are seeking a Senior Field Service Representative to provide emergency service, preventive maintenance, and installation support in the radiology domain, while ensuring high customer satisfaction and assisting in achieving revenue targets.
BiotechnologyChemicalHealth CareLife SciencePharmaceutical
Responsibilities
Perform preventive maintenance, repairs and installation at end user customer sites using approved Bayer documentation
Schedule and organize own work activities, ensure efficient operations
Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits
Responsible for proper return of all defective inventory for replenishment
Price service calls, offering discounts or converting to full contracts when needed
Prepare and develop sales quotes and follows through to close the sale
Call end-user customers, purchasing agents and Bayer dealers to finalize and ask for the order
Interface heavily with Service Admin/MSRC billing processors to ensure proper & timely invoicing
Responsible to assist in collection activities in given territory
In some cases, generate customer interest and communicate to Service Marketing Rep
Generate and communicate sales leads to respective sales rep for new product or disposable opportunities
Maintain company car and tools in good working order valued at $35- $45K
Ensure oil changes, tire rotation, etc
Ensure all proprietary info is safe guarded from non-Bayer personnel, including: Service & Training Manuals, Diagnostic and Calibration software, BIT keys etc
Assist in on the job training and mentoring for new hires
Serve as a role model example to new hires for delivering 100% customer satisfaction, technical excellence, & outstanding financial results
Be utilized to help resolve difficult/intermittent technical problems
Be relied upon to be zone champion for new product launch support
Qualification
Required
Associate's Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 4 years of applicable experience or Bachelor's Degree in relevant discipline with 2 years of applicable experience
Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 4 years of applicable experience can be considered in lieu of degree
Ability to read and interpret technical manuals and schematics with strong technical trade skills in areas such as, soldering, electrical installation and troubleshooting
Demonstrated success in promoting field service programs, with past record of achieving sales/service objectives
Proficiency with departmental tools such as, ServiceMax, SalesForce and CRM systems
Demonstrated ability to work in a face paced self-directed environment
Good verbal and written competencies; along with flexibility and good judgment
Ability to prioritize workload and tasks to maximize revenue
Proficient in Microsoft Office product suite
Ability to travel within assigned territory and nationally, at times overnight and extended time periods
Must hold a valid driver's license
Preferred
Demonstrated knowledge of Medical Device & Radiology business
Strong understanding of Bayer Radiology product suite
Benefits
Health care
Vision
Dental
Retirement
PTO
Sick leave
Company
Bayer
Bayer is a life science company that specializes in the areas of health care and agriculture.
10001+ employees
H1B Sponsorship
Bayer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (71)
2023 (76)
2022 (141)
2021 (138)
2020 (117)
Funding
Current Stage
Public CompanyTotal Funding
$9.34BKey Investors
Bank of AmericaBill & Melinda Gates FoundationTemasek Holdings
2025-09-26Post Ipo Debt· $331.5M
2024-12-06Post Ipo Debt· $5.29B
2022-11-08Grant· $12M
Leadership Team
Wolfgang Nickl
Member of the Board of Management of Bayer AG and CFO
Abi Abitorabi
VP, CGT Platform Implementation Lead
Recent News
2026-01-03
2026-01-03
2025-12-30
Company data provided by crunchbase