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University of Utah Health · 2 months ago

Patient Placement Coordinator - PRN

Salt Lake City, UT

Full-time

Onsite

New Grad, Entry Level

0+ years exp

University of Utah Health is an integrated academic healthcare system focused on enhancing health and well-being through patient care, research, and education. The Patient Placement Coordinator is responsible for coordinating dispatch services, managing patient placements, and facilitating communication among departments to optimize patient throughput and safety.

Health CareHigher EducationTechnical SupportTraining

Responsibilities

Provides a high level of customer service

Answers incoming telephone calls on a multi-line system

Contacts the appropriate personnel to ensure the safety and protection of persons and property

Works closely with other dispatch centers

May communicate scheduled and emergency utility outages to affected departments

Disseminates all relevant information to the appropriate persons via telephone or two-way radio, and answers questions

Collaborates with physicians, nurses, administration, emergency medical services, fire departments and law enforcement to coordinate inter-facility transfers and optimize patient throughput within the organization

Coordinates placement and admissions of patients into the hospital

Coordinates and facilitates all Tele-Medicine calls and encounters; this is a separate Tele-Hub line and service that is provided through the Transfer Center

Collaborates with the Hospital Nursing Supervisor in establishing plans to support the hospital and prevent Divert Status

Prioritizes and triages patient placement according to medical necessity, current location, room availability, and the current capacity state of the hospital. This may include 1:1 close-supervision staffing needs, placement of VIPs, prisoners, special precautions patients, etc

Assists with daily Acute Care Service line bed huddle and capturing real time demand information

Assists with and reports patient safety regulations, compliance, and billing

Responsible for system reports and WQs to create surgical and medical accounts for incoming patients

Works within multiple electronic systems for financial and clinical operations of patient throughput and admissions

Works with Case Management and the inpatient units to ensure correct billing patient class and accommodation codes

Gathers comprehensive patient information, enters it into the appropriate electronic system, and verifies the accuracy of the data. This may include documenting conversations with various internal and external departments or agencies to ensure proper follow-up

Updates patient demographics and registration information as needed

Responsible for assisting with scheduled and unscheduled system downtimes within the organization

Qualification

Patient placement coordinationMulti-line telephone systemElectronic health recordsCustomer serviceCritical thinkingComputer skillsEffective communicationProblem solving

Required

Six months of related experience, or equivalency

Company

University of Utah Health

Glassdoor3.9

University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting.

Founded in 1965

Salt Lake City, Utah, USA

10001+ employees