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Reiser · 2 months ago

Field Service Technician - Chicago - Southern Wisconsin

Chicago, IL

Full-time

Onsite

Mid Level

3+ years exp

Reiser is a well-established company in the food equipment industry, known for its high-quality equipment and exceptional customer service. They are seeking an experienced Field Service Technician to install industrial equipment, conduct maintenance, and provide repair support, primarily in the Great Lakes Region.

Machinery Manufacturing

Comp. & Benefits

Responsibilities

Travel overnight during the week (Mon-Fri) approximately 40%-50% to customers in ND/MI/MN/WI and Chicago but home every weekend

Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures

Engage with customer onsite, analyze equipment performance, troubleshoot to isolate problem, and determine actions needed to restore system to performance specifications

Share information with team members, customers, and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status

Inform customers of routine preventive maintenance techniques

Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment

Qualification

Electro-mechanical skillsTroubleshootingMechanical engineering principlesElectrical engineering principlesPneumatic systemsHydraulic systemsControl systemsCustomer serviceComplex problem solvingBilingual English-SpanishCritical thinkingAttention to detail

Required

Three plus years of maintenance experience -- servicing, troubleshooting and repairing electro-mechanical automated machinery

Experience with food processing and/or packaging machinery is highly desirable

Practical application of mechanical and electrical engineering principles and techniques to ensure equipment performance at manufacturers specifications

Advanced knowledge of pneumatic, hydraulic power systems, conveyor systems, or control systems

Initiative, critical thinking, complex problem solving, judgement and decision making, persistence, attention to detail, adaptability, flexibility, concern for others and leadership

Ability to travel overnight 40%-50% during the week (Mon-Fri)