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St. Elizabeth Healthcare · 5 days ago

Sr Analyst App Syst Prog

Crestview Hills, KY

Full-time

Onsite

Mid, Senior Level

4+ years exp

St. Elizabeth Healthcare is a healthcare organization seeking a Senior Analyst for Application Systems Programming. The role involves formulating system objectives, managing customer relationships, providing technical support, and mentoring less-experienced analysts while ensuring optimal system performance and functionality.

Health Care

H1B Sponsor Likely

Responsibilities

Manages the business relationship with the customer and acts as the primary support contact, coordinating all questions and issues that arise for the applications they support

Resolves support requests in a timely fashion and achieves high scores on customer feedback

Coordinates software updates and changes with users

Participates in providing 24 hour, 7 day per week coverage for system users

Coverage includes troubleshooting issues, answering questions from users, and resolving system issues, thus promoting and maintaining optimal usage of the system

Serves as a senior subject matter expert on content, processes, and procedures associated with the application

Maintains in-depth knowledge of the software throughout the systems lifecycle

Maintains in-depth knowledge and expertise in the technical tools used to support the system

Assumes primary responsibility for system administration duties for various systems, as assigned by the Director

Monitors system performance, identifies and eliminates bottlenecks and system problems

Ensures systems are up to date on vendor supplied updates and patches

Maintains secure system by proactively applying critical vendor maintenance, auditing and inactivating user access as necessary

Analyzes business processes and configures the system to support those processes

Proposes improvements to existing functionality and works to fully understand and implement new functionality available in software releases

Participates in projects as assigned by manager/director

Works independently to complete work within established timelines

Assists in developing project tasks and works closely with project manager to resolve issues, remove barriers and avoid delays and surprises

Establishes and manages change control procedures for the application supported

Prioritizes and implements changes requested for the system

Mentors less experienced analysts in system support and administration methods and processes and implementation of those methods

Keeps the Director informed of issues requiring attention and problems likely to result in missed deadlines or user impact

Provides assistance and guidance to the Director as needed and requested

Qualification

Information SystemsDocument Imaging ManagementElectronic Form ManagementApplication WorkflowsSystem AdministrationProcess MindedFluent EnglishCollaboration SkillsCommunication SkillsMentoring Skills

Required

Bachelor's degree

Bachelor's degree requirement can be waived if the candidate has four or more years experience supporting an applicable application

Extensive knowledge of Information Systems, vendors software tools and business processes

Excellent collaboration and oral and written communication skills

Four or more years of related information systems experience

Preferred

Extensive knowledge and experience with document imaging management software preferably Hyland OnBase (Hyland OnBase certifications are a plus)

Extensive knowledge and experience with electronic form management software preferably Bottomline Medex

Experience with application workflows, application interfaces, ability to modify/create document imaging software (such as scan drivers, scan formats and the properties associated with the drivers and formats, printer drivers, paper types, tray assignments)

Maintain comprehensive and precise documentation of electronic forms change requests, ensuring all modifications are clearly recorded and traceable. Ensure documentation complies with organizational standards, regulatory requirements, and audit readiness protocols

Process minded, good presentation and communication skills

Fluent written and spoken English is mandatory

Company

St. Elizabeth Healthcare

Glassdoor3.8

St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Greater Cincinnati region.

Founded in 1861

Kenton, Kentucky, USA

10001+ employees

http://www.stelizabeth.com/

H1B Sponsorship

St. Elizabeth Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (5)

2022 (1)

2021 (3)