Desert Financial Credit Union · 3 hours ago
Director of Legal Operations
Phoenix, AZ
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDesert Financial Credit Union is seeking a Director of Legal Operations to drive the operational efficiency of the Legal Department. This role involves overseeing workflows, technology systems, and financial oversight while collaborating with cross-functional teams and supporting the General Counsel in strategic initiatives.
BankingFinance
Responsibilities
Oversee the legal support staff performing day-to-day operations of the Legal Department, ensuring seamless workflows among attorneys, contract managers, and paralegals
Evaluate current processes to identify opportunities to gain efficiencies
Develop and implement business processes that support credit union objectives
Own and manage legal technology tools to automate workflows and optimize performance
Support the implementation, deployment, and consistent use of legal technology stack (e.g., Streamline, Ironclad, Safari, and Legal Tracker)
Lead projects to evaluate, select, and implement new technology systems as needed
Develop training and support to legal team members on new systems and tools
Utilize data analytics to monitor and report on performance metrics, trends, and areas for improvement within legal operations
Assist the General Counsel in the development of reports that will provide measurable insight to the Legal Department’s priorities, value, and opportunities
Oversee relationships with outside counsel ensuring effective billing practices and budget alignment
Manage the Legal Department's budget including forecasting, invoicing, and expense tracking
Provide insights and recommendations for cost optimization and budget efficiency
Collaborate closely with cross-functional teams, including Finance, IT, and other business units, to ensure alignment and integration of legal operations with broader business objectives
Develop training materials and conduct sessions to educate internal stakeholders on legal processes, tools, and best practices
Foster strong relationships across departments, promoting trust, open communication, and a client-service-oriented approach
Act as a key advisor and operational partner to the General Counsel, supporting strategic initiatives and decision-making
Lead change management initiatives to ensure smooth adoption of new processes and technologies
Perform other job-related duties as assigned
Qualification
Required
Bachelor's degree in Business Administration, Legal Studies, Management, or a related field
Equivalent Combination Of Education And Experience Required
8+ years of experience in operations, process improvement, and/or workflow optimization
5+ years of experience in Legal Operations or Legal Department support of process, technology, and workflow optimization
5+ years of leadership experience
Demonstrated success in leading process improvement initiatives, managing budgets, and optimizing team performance
Strong understanding of legal processes, including contract management and regulatory compliance
Demonstrated experience managing contract management and other legal technology systems
Exceptional Organizational Skills And Attention To Detail
Proven ability to manage budgets, oversee invoicing processes, and implement cost-saving measures
Strong interpersonal and communication skills with the ability to collaborate across teams and build relationships at all levels
Experience leading projects and change management initiatives in a legal or corporate environment
Proactive, problem-solving mindset with a passion for driving operational excellence
Data Analytics Skills
Company
Desert Financial Credit Union
Desert Financial Credit Union is a credit union that offers financial solutions to members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Meshey
President and CEO
Jack Biggs, CFA
Senior Vice President / Chief Financial Officer
Recent News
2025-12-10
2025-10-13
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