WSFS Bank · 2 months ago
Retail Office Manager II- Delaware County
Broomall, PA
Full-time
Onsite
Mid, Senior Level
$63K/yr - $103K/yr
5+ years expWSFS Bank is a locally headquartered bank and wealth management company that empowers its associates and supports its communities. The Retail Office Manager II is responsible for achieving branch growth and service goals while leading and coaching a team of sales and service professionals to meet or exceed targets.
BankingFinanceFinancial Services
Responsibilities
Achieving branch growth and service goals
Leading and coaching a team of sales and service professionals
Observing branch activities and behaviors to ensure alignment with Bank's strategy
Providing day-to-day management and coaching for a team of 5 – 12 branch Associates
Making staffing decisions, performance appraisals, training, promotions, salary recommendations, and providing consistent coaching and feedback
Providing administrative control over the functions of the office, including branch budgeting, profitability management, and operational duties to ensure compliance
Promoting the growth of the branch office and attracting new business
Recognizing opportunities for cross-selling and developing Associates to maximize selling and service skills
Qualification
Required
Must have a Bachelor's degree or equivalent experience in retail banking
Must have a minimum of 5 years of management or supervisory experience in a retail banking environment
Must have previous extensive business development experience with a proven successful track record
Previous experience in branch operations, including procedures, policies, control, and regulations is required
Must have a strong knowledge of deposit and retail loan products; familiarity with business lending products
Must have knowledge of financial fundamentals, including computation of interest and monthly payments
Strong coaching, development skills and a degree of creativity are required
Must possess a strong knowledge of teller operations and processing
Strong verbal and written communication skills and presentation skills are required
Must be proficient in basic computer skills
Benefits
Medical, dental, and vision coverage
A 401(k) plan
Life, accident, and disability insurance
Flexible spending accounts (FSAs) and health savings accounts (HSAs)
Wellness programs
Paid parental leave
Military leave
Vacation and other paid time off
Sick leave in accordance with applicable state laws
Paid holidays
Company
WSFS Bank
WSFS Bank is the seventh oldest, continuously-operating bank in the United States.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$200M2025-12-09Post Ipo Debt· $200M
1986-12-05IPO
Leadership Team
A
Alyson Beasley Bradley
SVP/Chief Auditor
Brooke Moyer
SVP & Director of Loan Syndications
Recent News
2025-11-05
2025-11-03
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