Burns Industrial Equipment · 2 months ago
Field Technician — Pittsburgh and Western Pennslyvania
Pittsburgh Region
Contract
Onsite
Entry Level
1+ years expBurns Industrial Equipment is a company focused on providing quality service in mechanical and electrical equipment repairs. They are seeking a Field Technician responsible for troubleshooting and repairing equipment, providing exceptional customer service, and performing scheduled maintenance based on customer needs.
AutomotiveFleet ManagementManufacturingRentalService Industry
Responsibilities
Promotes an atmosphere of goodwill and accountability between the company and the customer. Acts in a professional manner and provides a superior level of customer service and satisfaction
Expertly analyzes and diagnoses customer equipment problems and breakdowns. Recommends the correct service repair actions to resolve equipment performance problems
Makes appropriate equipment repairs and modifications to solve operating and performance problems dictated by the analysis of the customer’s equipment
Efficiently performs scheduled equipment maintenance per customer contract
Accurately and neatly documents each service call, providing the necessary paperwork
Observes all safety procedures, makes certain that hazardous waste is properly disposed of
Cooperatively performs additional duties when assigned by Service Management
Other duties as assigned by management
Qualification
Required
Troubleshoots mechanical and electrical equipment and performs repairs and scheduled maintenance work based on customer needs and requirements
Promotes an atmosphere of goodwill and accountability between the company and the customer
Acts in a professional manner and provides a superior level of customer service and satisfaction
Expertly analyzes and diagnoses customer equipment problems and breakdowns
Recommends the correct service repair actions to resolve equipment performance problems
Makes appropriate equipment repairs and modifications to solve operating and performance problems dictated by the analysis of the customer's equipment
Efficiently performs scheduled equipment maintenance per customer contract
Accurately and neatly documents each service call, providing the necessary paperwork
Observes all safety procedures, makes certain that hazardous waste is properly disposed of
Cooperatively performs additional duties when assigned by Service Management
Effectively communicate with customers, co-workers and management
Troubleshooting, uploading and downloading of VMS software
Has a strong mechanical, electrical and technical aptitude
Has the ability to understand the necessary service and training manuals, including the ability to interpret schematics and effectively use electrical diagnostic equipment
Stay current with industry innovations to provide informed recommendations to customers
Can safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes
Has the ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and frequently handle loads to 50 pounds
Must have the physical stamina to perform continuously with full-body motion for climbing, reaching, pushing, lifting and reaching, etc
Secondary school graduate with 1 to 3 years of mechanical, electrical and hydraulic experience. May include equivalent college or vocational school education
Benefits
Health, Vision, and Dental Insurance with an HRA
401(k) With Company Match & Roth IRA Option
Short- and Long-Term Disability Insurance
Life and Accidental Death Insurance
AFLAC Supplemental Insurance
Flexible Spending Account
Voluntary Life Insurance
Ten Paid Holidays
Paid Time Off
Uniforms
Computers
Cell Phone
Tool Allowance
Work Boot Allowance
Safety Glass Allowance
Extensive product training
Exceptional technical support
Service Van/Fuel Card (Field Technicians)
Company
Burns Industrial Equipment
Burns Industrial Equipment is a privately owned lift truck and equipment dealership with over 200 employees.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase