Physical Therapy at St. Luke's · 2 months ago
Practice Coordinator, Monroe Family Practice
Bartonsville, PA
Full-time
Onsite
Entry Level
2+ years expSt. Luke's is dedicated to providing excellent care and improving access to healthcare services. The Practice Coordinator will oversee daily operations, ensuring efficient practice management and a positive patient experience.
Health CareHospitalRehabilitation
Responsibilities
Coordinates various operational and administrative tasks (e.g., WQs, cash management, etc.) as well as acts as a liaison between providers, practice employees, and Access Center POD team members, as necessary, to ensure the successful operation of the practice
Supplements Practice Operations leader to provide onsite oversight of processes, workflow execution, employee collaboration and overall patient experience
Identifies opportunities for improvement and actively supports continuous improvement activities spanning quality, patient satisfaction, patient access, etc
In partnership with Practice Operations leader, ensures operational readiness for clinical and clerical operations (e.g., updating employee schedules; maintaining supply inventory, office equipment and furnishings; cleanliness; facilitating daily huddles, updating time management systems, etc.)
Serves as a point of escalation and facilitate resolution for operational, technological, patient, and appropriate personnel issues
Supports new hire orientation and onboarding, provides ongoing training, coaching and timely performance feedback to employees, as appropriate
Partners with Practice Operations leader to provide input into employees’ annual performance evaluations
Supports education of staff and providers regarding operational, technology, procedural and policy changes
Performs functional job duties of other practice roles within scope of qualifications as assigned
Other duties as assigned
Qualification
Required
High School diploma or equivalent required
Minimum of two or more years of health care experience required
Experience in a medical practice operations role preferred
Excellent communication, facilitation, and presentation skills
Focused on compliance
Demonstrates continuous growth
Quality-driven
Service-oriented
Excels at time management
Ability to communicate to patients concisely and clearly
Ability to listen, express compassion and empathy, and communicate with a patient centric mindset
Company
Physical Therapy at St. Luke's
Physical Therapy at St. Luke's is a patient-oriented rehabilitation practice that emphasizes education, healing, and exceeds expectations.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase