Braze · 10 hours ago
Lead Atlassian Solutions Engineer
San Francisco
Full-time
Hybrid
Senior Level, Lead/Staff
$114K/yr - $134K/yrBraze is a leading customer engagement platform that empowers brands to deliver exceptional customer experiences. The Lead Atlassian Solutions Engineer will serve as a strategic partner, overseeing the design and implementation of solutions that enhance workflows and governance across the Atlassian ecosystem.
AnalyticsCRMMarketingMarketing AutomationSoftware
Responsibilities
Own the governance and lifecycle management of Braze’s Atlassian Cloud platforms, ensuring systems remain consistent, secure, and fully auditable
Design and implement automation strategies that simplify administration, reduce manual effort, and improve system scalability and reliability
Collaborate with business and systems leaders to translate operational needs into Atlassian-based solutions that enhance collaboration, visibility, and accountability
Oversee SOX and ITGC compliance across all Atlassian environments by maintaining evidence documentation, performing access reviews, and validating change approvals
Manage relationships with Atlassian vendors and solution partners, evaluating new tools, negotiating renewals, and ensuring service levels support Braze’s operational goals
Mentor engineers and administrators contributing to the Atlassian ecosystem, promoting best practices, documentation standards, and continuous improvement across IT
Qualification
Required
Experienced in administering and architecting Atlassian Cloud platforms (Jira Software, Jira Service Management, Confluence) at enterprise scale
Skilled at engaging business leaders to design and implement solutions that balance flexibility, scalability, and compliance
Proficient in workflow design, automation, and system governance aligned with ITSM and ITGC frameworks
Experienced in SOX compliance, quarterly access reviews, and maintaining audit evidence
Comfortable leading change management activities and ensuring platform stability and documentation integrity
Excellent communicator capable of influencing stakeholders and simplifying complex technical concepts
Passionate about operational maturity, continuous improvement, and building systems that enable efficiency and accountability
Preferred
Atlassian certifications such as ACP-120, ACP-420, or ACP-610
Experience leading Atlassian Cloud migrations, governance programs, or enterprise-scale implementations
Background in IT audit, compliance, or ITGC control ownership
Experience automating audit evidence or change control processes within Atlassian tools
Experience managing vendor relationships and solution provider partnerships within the Atlassian ecosystem
Benefits
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Company
Braze
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.
Founded in 2011
1001-5000 employees
H1B Sponsorship
Braze has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (10)
2023 (5)
2022 (16)
2021 (6)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$314.29MKey Investors
SnowflakeMeritech Capital PartnersBattery Ventures
2025-04-10Post Ipo Equity· $139.19M
2023-06-21Grant
2021-11-17IPO
Leadership Team
Astha Malik
Chief Business Officer - Braze (NASDAQ:BRZE)
Myles Kleeger
President & Chief Customer Officer
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